They cancelled by booking (unofficially) and didn't bother to inform or respond. Staff was rude and he straight out denied that there is any booking from booking.com. I reached out to booking.com who internally contacted the property. but no response there as well.

Nothing

Staffs were not good

All

Nothing

Rooms are spacit

No towels in the room TV don't work No spoon at electric kettle counter Mosquito at reception Insect in watermelon juice

Nothing

There was no partition/cubicle in the washroom for the shower, photos of the room in booking.com show otherwise. Valet parking staff said that they will park the vehicle inside the covered car parking once there is space and they don't leave any vehicles parked outside through the night. Well mine was left outside and there was ample vacant space inside to park... Just that the staff wasn't bothered. Jaag hotel was a value stay when I stayed here a year back but now looks like a place to avoid.