We didn't have keys but the information about using the entrance code was clear and easy. The unit (we had the second floor) was comfortable and spacious enough so we 3 had enough privacy. We appreciated the information notebook with the instructions on how to use the various devices (kitchen items, tv etc). The neighborhood is quiet and the location is convenient for getting around. We liked that the stations (train and bus) and convenient stores were just a short easy walk. The unit is even nicer than the pictures, the furnishings were comfortable and the color palate soothing. We really enjoyed the use of the soaking tub after our many hours of touring the city. I'm glad we chose to stay here.

We got lucky by chance but it could be helpful to include suggestions of restaurants nearby to eat at.

Double bathrooms and sinks were great

Kind of cramped room for five people

Location was close to public transport

We couldn't access the balconies so you really shouldn't promote them - since guests can't use them

Very clean and comfortable beds with lots of extras to make our stay perfect. The location was excellent- very close to restaurants and stores and an easy 15 minute walk to the train station. Highly recommended!

nothing

The place is spotlessly clean, comfortable and you have everything you need. It is also very conveniently situated. Friendly and lovely stuff.

All was perfect.

Very clean, full equipped facilities, quiet

Japanese style, the best host we have ever seen (Mr.Machio), bathroom