Customer service was excellent, and although the accent was a little bit difficult to understand, they made everything possible to communicate well. The food was amazing, and every day was something new. We had to check-out earlier than when breakfast begin and they made breakfast dor us.

I had to pay 5% more for the room because I paid with a credit card. That was not mentioned in the reservation. The check-in was a little bit strange, it was ~2 am, and everything was dark, and only one person at the counter. However, we understood since it was midnight. They allow us to complete the check-in process during next morning so we could go straight to sleep.

location was good. its in a residential area in heart of the city. rooms were good. spacious. no issues faced

The staff was very prompt and the rooms comfortable for the price we paid.

The breakfast was average. If you are expecting suited and booted wait staff this is not the place for you, things are a bit relaxed here.

Excellent service by their staff despite language barrier.

Lack of fitness center.

Good service, good food , would vist again in my next trip

Good hotel near to beach

the staff were very friendly and helpful, the concierge Luxmi Kant speaks English well and arranged all my necessary arrangements prior to the visit . Everyone was professional and I would certainly visit again .

clenliness and friendly staff

We stayed over the Christmas holidays and enjoyed our stay here so much that we returned to complete our holiday after travelling. The staff were friendly and made us feel very welcome. The staff were all exceptionally professional at all times, all staff wore the hotel's uniform and were very smart. The hotel was spotlessly clean and our room was very comfortable. The breakfast was excellent especially the made to order masala omelette. The location was a short walk away from ECR which gave you access to auto rickshaws and the bus station. We hired a scooter on each of our visits. The hotel has private gated parking.

The location meant that you had to get transportation to the beach. As travellers from the UK we found that our credit and debit cards could not be used for payment. There are however plenty of ATMs within easy reach.