Wow!! This hotel is absolutely beautiful and the staff are wonderful. We stayed for our wedding night and the effort they went to for us was incredible! We had a free upgrade and champagne on arrival with little extras in the room for us too! Thank you so much. In addition, the staff were polite and helpful. The hotel was spotless and parking is onsite with extra close by. It is right in the heart of Stratford upon Avon but the rooms were quiet and comfortable.

I like a harder pillow but had plenty on the bed to use. No other complaints at all.

Check in staff were very helpful, the location was ideal and parking was very close to the entrance.

We only had one set of towels in the room. Breakfast was good quality but relatively expensive.

It’s a great location and I like some of the design elements

The curtains had had an accident and wouldn’t quite shut. Kept me awake.

Well located by town centre Very friendly staff Comfortable bed Lovely breakfast

Really lovely and stylish boutique hotel. One of the originals. Spacious room, elegant decorations, comfortable bed, Loved the heated floor in the bathroom! Very friendly staff and easy check-in - there is drop-off parking. Brilliant location within walking distance of the main Stratford attractions, including the theatre. Lots of pubs and cafes nearby if you don't want to pay hotel prices. I suspect we got a good winter break rate but I certainly book again if it was affordable.

Not much - one of the light switches was faulty but reception said they would get it sorted

Great location, lovely room with a balcony.

Breakfast over priced.

Breakfast was stunning,drinks a bit pricey especially cocktails,staff were excellent and location is spot on

Had dinner in French restaurant was asked if we wanted table water which we said yes only to find they charged us £5 for 1 bottle,what’s wrong with chilled tap water

The hotel was very stylish and the staff were friendly and attentive.

Nothing that I can think of