We had a lovely spacious room. It was very quiet and comfortable.

beautiful property so clean

nothing

the old style charm, relaxed atmosphere, beautiful bedrooms

disappointed the bar was closed on our return from RSC on a Tuesday evening. continental breakfast costs extra and is unimaginative.

stayed so many times and always lovely

having to pay extra for cooked breakfast…

lots of character and in a good position all the faculties you’d need in the room great value

very dusty room

Lovely pub and nicely styled rooms. Very helpful staff. easy walk to theatre. Great value.

Glasses for a drink of water in the room would be helpful.

Loved the friendly helpful staff and the decor of the hotel. Found the bed comfortable and all the facilities in the room excellent. Really enjoyed the breakfast.

very small thing... would have liked nicer bread for the toast at breakfast and maybe a biscuit in the room

stunning building with so much character

the cleanliness could be improved drastically. So many areas had been missed. such a shame as it would take the quality of the whole stay up if there was attention to detail.

very English,big room,nice and helpful staff

no lift,but the staff carried up our suitcases

The staff is very friendly

Everything ... the place. The decor the restaurant . The room . The staff and the wonderful wRm welcome from Dan the manger .. who remembered us from our stay back in February last year

Nothing to dislike

Breakfast was perfectly cooked. Good choice too. Friendly without being in your face. Loved this gem of a place.

Nothing.

central location

no parking

it has a fantastic location so near to almost all Shakespeare attractions. Rooms were very comfortable and more importantly keep clean and tidy.

Nothing apart from a slightly overcooked English breakfast.

The location in Stratford was perfect, close to all attractions. Decor in the hotel was very tasteful and clean. Our welcome by Dan was excellent and he kindly helped us up the stairs with our luggage. The restaurant was good.

The fridge was very noisy in our room and we couldn't get to the socket to turn it off. The restaurant at breakfast time was only staffed by one person so it was rather chaotic on our 2nd morning, so much so that most of our group of 7 didn't have time to order cooked breakfast. Coffee took at least 30 minutes to arrive and items on the breakfast buffet were not restocked for a long time. We had to wait for a delivery of yoghurt and at least 30 minutes for croissants to be heated. Shortness of staff in the kitchen and the restaurant seemed to be the problem that morning.

very large bathroom, comfortable bed, great staff, and the Shakespeare actors came into the bar after the performance.

nothing.

Super comfortable relaxing setting.

it has improved so much since last year!