Breakfast was really nice and room was comfortable

Everything was fine

Everything

Only fault I could give was the breakfast could’ve been warmer and the eggs/ black pudding overcooked.

Excellent hotel, very comfortable room, great breakfast, good bar and restaurant

Would be great if could use the gym earlier, does not open until 6.30am.

struggle to find anything positive - i suppose the bar area is quite attractive looking.

the location is poor - did not feel safe going out of an evening and everything close by closed before 8 and was very very run down. when checking in they insisted that we book a time for breakfast the next day even though it’s advertised as buffet between 7 and 10. Our room had a nice view of the lake but this was distorted by the filthy windows. the bed was exceptionally small and extremely uncomfortable. this coupled with a very noisy air con/heating fan system left little room for sleep. the breakfast was appalling. scrambled eggs sat in liquid. the baked beans had dried up. sausages were sat in a bowl of fat. bacon was dried out and the fried eggs were like rubber bullets - they had clearly been sat there way too long. the mushrooms were cold. the hash browns were stale and had clearly been deep fried in oil thats was past its best. the coffee served from the urn was passable but their were no saucers to go with the coffee cup and there were wooden sticks for stirring - no teaspoons. the outdoor terrace had potential - but none of the lights were working on it so the two nights we were there we had to sit in darkness if we wanted to be al fresco! the bar staff were poor claiming to have run out of things when in essence they could simply not be bothered to change the barrel. having booked to stay there two nights to celebrate a special anniversary we were sorely disappointed and needless to say we couldn’t wait to leave and did not bother booking ourselves in for breakfast on our second day choosing rather to cut our losses, set off home and picked up an edible sandwich at a service station later on!

A lovely hotel, fantastic room and good food. very comfortable. Last minute booking so was pleasantly surprised how nice it was. Was given an upgrade which was unexpected.

Parking cost was too high (£15 for one night)which was disappointing. I mentioned this and was told I could move my car to a carpark elsewhere if I wanted!

Very good excellent selection

Squeaky bedroom floor room 325

Beautiful decor and views. Breakfast was really good and great value. The room was spacious and comfortable. Great location for centre attractions. Staff were polite and helpful.

Everything!!! We will be back again soon! Good is amazing and staff are lovely ❤️

Nothing