everything was goog

The location was perfect. View from the room balcony facing castle and the river was fantastic. Parking was available but with struggle. The town was beautiful. Friendly staff at reception and restaurant.

The hotel was old and the room was showing that. I found the price per night way too expensive for what I've got. Probably they charge a lot for the view.

room

few things

Central location

Not good value for money No water kettel in the room Warm water coverage in the bathroom was not satisfactory

Location was perfect. Car park on site. Stunning views. Staff were exceptional

excellent location and friendly staff

Location very central Staff were a pleasure Room very clean comfortable and spacious Breakfast was delicious

Entering the car park we drive a 7 seater and it was very tight to turn in off the road coming from the left To leave the hotel to exit to walk around the gate out by the river was locked so we had to walk out by car park barrier

location and view

hotel v central

it’s an old hotel and needs a bit of updating. The rooms were clean. The corridor outside our room had a v bad musty smell.

Great location - we could walk everywhere! staff were so helpful and friendly. Good vegan options at breakfast including vegan sausages and hash browns.

pillows weren’t the most comfy. overall the bedrooms didn’t feel 4 star

Decor, comfy bed

Nothing I could think of

The location is perfect,right in the city. The staff are professional and friendly. Great value for money . The breakfast was sublime. All freshly cooked..croissants and pain au chocolat were so fresh and the sausages were amazing

The decor is a little bit jaded and could use a spruce up. Some of the furniture is abit old.

we loved how close it was to everything and the general vibe. staff were really nice

on the second day we expected our room to be cleaned when we got back around 3pm. we got back and a lady knocked to clean the room around 4 and we expected new bedding etc but it was not provided . just fresh towels

Decent size room with coffee facilities.. Great selection of toiletries.

Nothing

The location couldn't be beat. Ten minute walk to the train station and less than that to where all the action is. The beds are comfortable and clean and the breakfast was fantastic. Would book again

The fan made a little noise but nothing that affected my time there or was worth complaining about.

Stayed here for the October Bank Holiday as a girly get away. Location is amazing in the centre of kilkenny, within walking distance of everywhere from shopping to nightlife. Have to say the highlight was meeting the beautiful night porter Lucy Wallace, she was an absolute angel to us. Really stood out as an expectional individual so helpful, friendly, kind and understanding while being very cheerful. The security man on the door, Andrew Turner was outstanding, very professional, helpful, genuine and responsible. The night manager was also amazing although I can't remember his name. These individuals really stood out due to their superb manner in dealing with hotel guests even in the late hours. Nothing was too much for them and everything was done smoothly, professionally, with a great attitude and smile. The day staff too were lovely and the breakfast was delicious, loved the big thick rashers. We requested a fridge and it was in place on arrival, there was a fan in the room which i think is very important. Beds were very comfortable and the room was very clean and I'm very fussy. Was delighted with the hotel experience. It really is the staff that made it a 5 star experience for us. Can't wait to come back

That I had go home 🤣

good location

raining and could not get barrier in car park to go up only after 3 times did we get out

The staff were all very efficient and helpful

the service was really good , they were so helpful

tv wasn’t a smart tv

Great location, room was ok.... breakfast was perfect, staff excellent. Thanks

Mattress was tired, room was too warm and couldn't cool down.