ماشاءالله كل شي كان رائع وجميل المكان والغرفه والفطوم والموظفين رائعين جميعهم وان شاءالله لي زياره ثانيه لهذا المكان الرائع ..

لا شيء

This was a beautiful place to stay at we really enjoyed our stay all staff was very friendly and welcoming. The pools were amazing, the views were beautiful!

I would only say the service was rather slow. Also it would be nice if the hotel gave nice cold plastic water bottles.

De service, de hygiëne , de faciliteiten. Alles was top geregeld. De kamer werd twee keer per dag schoongemaakt. Personeel belde regelmatig aan op de kamer of we iets nodig hadden.

Alles was top! Niks om aan te merken.

Everything was in exeptional condition. Staff helpful and polite. We enjoyed our stay.

NA

Very very nice

Space

I don’t like anything at all very bad hospitality The hotel treated me very badly, the service was poor, and I was very tired and uncomfortable

Nothing special

Nothing,I took a Duda and paid on bed all of the 8 days because of my digestion problems and stomach. Nobody helped me at all, and facility on the guest service shout me down a mouse. I did not asked my help and took pills very late.

Nothing, a long distance from the restaurants and good better beaches like al nasim

Everything

The staff round the pool are a credit to the hotel!

Our room was based on a king-size bed, but unfortunately, two single beds were pushed together, and this was not true at all. The cleanliness of the room was not up to expectations and the floor was not swept at all during our stay.

The cleanliness of the room and the condition of the bed were not as expected. Our check-in took a lot of time and the relevant official did not have sufficient mastery of this task at all and was very amateur.

Great location but only this. Value for money on anything else completely not Worth it.

horrible customer service and don't think about asking concierge service for any help. gentleman there was so rude and when I asked for assistance on envelope that was left for me, the gentleman through a bunch of envelopes on the table and made dirogatory remark in Arabic and shouted. I've never been so offended and can't believe that they have someone like this as concierge service to begin with.. Also, I booked 9nights and had 2 suites and spent over $75,000 dollars and when I requested 2pm checkout they only gave me 1pm and thought that was petty seeing how long and how much I spent.. The overall feeling we got was hotel runs guests as "cattle mentality" and just wants to turn over on everything as fast as possible without any feeling of guest treatment. Bathroom shower consistently leaked all over floor in master bedroom and had to use multiple towels to keep from slipping on floor. We've done multiple stay cations in Dubai and unfortunately this was our least favorite place and would definitely not recommend as much better hotels to consider

Отличный разнообразный завтрак. Комфортный пляж, прекрасные бассейны. Есть детский клуб, вообще для детей условия отличные

Отель уставший и требующий ремонта в номерах. Система кондиционирования из серии замерзаем или задыхаемся. И в пляжном отеле, конечно, очень неудобно отсутствие балкона.

Super accogliente, cibo fantastico, posizione perfetta, staff eccellente

Corsi di spinning alle 7.30 del mattino quindi qualche rumore in camera

Parties communes, chambre, petit déjeuner.

trop de monde dans l hôtel, faire la queue pour prendre l'ascenseur, ou pour récupérer son véhicule

It is right at the ocean and has many activity around the hotel

It is over priced and claim room size to be 50 sq meters but somehow feel smaller

le personnel, le confort, la plage, la piscine...

le prix un peux cher

Beach area well kept, staff can’t do enough, pool areas and beds are great, breakfast was amazing, rooms are spacious and have all accessories.

No shop on the hotel grounds for snacks for young ones! Outside the hotel you can’t cross the road for a very long distance to go to the mall facing due to central reservation. Staff couldn’t make a child’s cheese sandwich when asked but wanted me to purchase a club sandwich! Traffic in Dubai is terrible now, so stay on Jumeira beach we’re everything is within walking distance imo for half the price!

This is a great hotel- on the beach- breakfast huge choice- iconic hotel. Staff are amazing- room great

Victim of its success- very busy- music too loud in Bastion restaurant- families/young couples will like it- we are 50s/ great hotel but not for us- couldnt find a seat outside to get a drink etc etc.

Location

Bad Service Bad staff and very slow. They keep you wait for so long and they don’t answer phone calls for service. Staff are not attentive and not professional. TV are not working in the room.

جميل جميل جدااا واكرر الزياره له

لا يوجد شي لم يعجبني شكراً لكم

Location and facilities

Rude staff at breakfast

It was a gorgeous view to wake up to, seeing the Burj al Arab, we were at the Hotel on New Years eve and our stay was highlighted with the fireworks from Burj al arab. It was an amazing experience with the family, and the great thing is it was not that crowded.

There was a gala happening at the hotel, and the hotel restaurant was closed due to the gala, it would be nice if the hotel restaurant is open too and a few seats outside are open for the hotel guest. There is not much going on for the hotel guest, just waiting for the Fireworks for the New years eve.

الشب السمر الذي عند الباب تجاهل قدومي واحد موظفي لاستقبال طلبت تمديد ساعة رفض بحجة الضيف موجود ينتظر الغرفة!!!؟

خدمة الغرف ممتازة

Beautiful property great beach ,exceptional service, super clean, excellent food

Buffet breakfast was great had most varieties to chose from and the quality of the food great. Location was also perfect positioned just next to the Burj is great. Swimming pool was also lovely.

No shisha available by the swimming pool you have to go to a restaurant to smoke shisha yet e cigarettes are allowed.

The hotel is located directly onto Jumeirah Beach, the rooms are beautifully decorated and spacious with a luxurious bathroom. The hotel is modern, very clean and the staff cannot do enough for you, always with a big smile on their faces.

There’s nothing to dislike. However, there is building work in progress next door but it didn’t affect us.

Location

A lot of the facilities weren’t open and there was building work we were unaware of. Not much choice of restaurants.

fast check-in process, kind personel, awesome breakfast, warm outdoor pools, serving alchohol, nice app support with E-butler, nice ocean view, cake and candy treats for my birthday, attention to details, nice private beach, very clean room

the location is a bit isolated, far from center, no transport option except taxi, overall the price is a bit high - the hotel is nothing so special, no 'wow' effect as expected on departure, they were supposed to send someone to pick up our luggage on time - no one came, they were supposed to book a private taxi to the airport but no one knew about it on the morning and they just fetched another one private from outside that came at higher price

Beautiful clean hotel, the staff were great - especially the cleaning team - they left adorable towels in the shapes of animals which my 3 year old enjoyed coming back to every day! The breakfast buffet is great, rooms spacious - pools lovely and warm.

النظافة والموقع وصاله الاستقبال وتعامل الموظفين وأخص بالذكر السيدةNanug والسيدة Heike كانو متعاونين بشوشين وسريعين في تسجيلي دخول الفندق

الازدحام عند مدخل الفندق

Naja da muss ich viel überlegen

Baustelle vor der Nase, Service nicht besonders gut, Zimmer war nicht besonders sauber und hat gestunken