Location was good Foyer beautiful

Danieli Hotel is broken up between 2 properties so stayed in other property which is a walk from foyer area and not in original building unless you book a very expensive suite The rooms are ok Bathrooms need updating cheaper rooms are shower in bath Staff could have been more welcoming This hotel is suppose to be taken over by Four Seasons in 2025 They have allot of work to do to get to there standards, hotel and staff… Stayed in a Four Seasons hotel recently it was amazing!

The style of the room

Nothing, everything was perfect

breakfast at the rooftop is the main selling point of this hotel

rooftop

Arrived at 22:00. In the morning check out at 8:30 not hot water in the shower, not able to take shower, impossible to call reception nobody picking up. While checking out - not apologize, no discount, only “they trying to solve problem” but charging me full amount not providing the facility I paid for for staying less than 10 hrs.

No warm water in the morning. Not able to rich reception by telephone.

Location and concierge

No hot water during the first morning and bad service at the lobby bar

exceptional location. old historical building. concierge was amazing.

AC didn't work very well. terrace restaurant charges 16 euros flat fee just for seating. rooms have difficult access with two flights of stairs before accessing the elevator.

wiew was perfect

Breakfast room was a quite spectecular... Heart of the city... But when we get there they did not open the terrace (even the weather was really good), after I insist they open the balconey which is the only impoartant thing about the breakfast cause buffet was not so special... but unfortunatelly even the balcony was empty they did not give us a first row table, they say it is reserved for lunch!!!!! arrival evening we wanted to checked the restaurant but they did not let us to go to Balcony, thay say dinner was serving and we were not allowed to enter the balcony (we were hotel guestssss) even they did not let us to take a picture...

Fabulous and elegant in every dimension!

The hotel is very central , staff was warm welcoming and effecient. My daughter and I had a very pleasant stay.

clean spacious room always adds to the feeling of luxury and this is a lux hotel... Venice style... location is superb, high end of town, next door to the palace, square and high end shopping within 1-200m. A lot of stairs and small elevators but that's normal for the city. restaurant on roof has excellent food. we didn't try breakfast but paid up for lunch and wasn't disappointed. roof top has good views.

nothing, their is nothing bad just just some things are what they are .... its an old palace so has lots of passageways, stairs etc. I suppose the bar in the lobby is a big space - hard to keep an atmosphere if its empty (but the opposite is true also.

elegant beautiful class!!

The location is unbeatable. A stone's throw from anywhere that matters, all public transport at your door, Piazza San Marco around the corner and a view to take your breath away. The hotel transpires history and the building is just out of this world with those marble walls and the beautiful architecture. The staff is helpful, efficient and nice enough and the facilities are well maintained, cleaned and very charming.

The food. The bar menu and the room service are totally inadeguate. The menu is very small. No local dishes are served and the continental international ones are nothing special. All served at ridiculously high prices which I will be happy to pay for 5 starts quality food. The room service is prompt and well organised. It's what you get in the plate that really spoils it all. We the prices charged, the food should be really good. It disappointed so much that we didn't even try the terrace restaurant that apparently is very good instead. Bathroom toiletries are scarce. So if two people want to take a bath, you better take your own shower gel with you. Once something has been used (shower caps for example), it will never be replaced. We stayed four nights and toiletries just got fewer and fewer by the day. Generally speaking, the management could try a little harder instead of living off reputation and location only.

all

breakfast staff. location and food delicious. staff were very kind to give my granddaughter wine and chocolates and cakes for her 21st.

more tables shelves in bathroom to place toiletries. and in shower. the chair and sofa in the suite were hard

location

no coffee/tea facility in room minimum expected in hotel of this caliber and price range.

location and the building is impressive

by Italian standards there is very poor service, impersonal, lazy and slow. I was very disappointed. room service like in 3 star b&b, not fit for 5* hotel at all.

Checking in, service from the concierge,

The long journey to our room.

Terrace

Reception and senior restaurant staff were quite snooty. We were dismissed in preference to someone they thought more influential/wealthy. I think they were mislead!