great hotel connected to a pub in stunning surroundings, staff were super friendly.

it was a great stay, stayed 3 nights in the end, only thing was, early morning garbage collection/ deliveries/ laundry collection were noisy in the car park. quite early. 6am to 8.

it was in a good location

looking at the property we stayed in, there were lots of marks over the wall as we made our way to our room. with in our room there were stains over the carpet, cracks on the ceiling joints, marks over the wall, part of the wall covering by the bed had been scraped. in the bathroom the shower head wouldn’t stay up while having a shower. we was disappointed with the cooked breakfast as it was cold.

Nicely situated.

shower didn’t work properly in our room, they changed our room the following morning but should have been checked beforehand.

We loved everything! The location is beautiful as is the hotel. The staff were all so lovely, polite and helpful. The decor everywhere looks lush.

Just the menu in the drift for dinner, not many options or variety. Breakfast however was amazing.

Breakfast was brilliant - plenty of options and great value! Our 6 year old loved the play area and we all enjoyed spending time in the beautifully decorated lounge & bar area.

Not much... maybe another bedside lamp?

Good location, pet friendly, plenty of parking and lovely restaurant/ pub next door.

Hot room , mouldy bathroom, dangerous plug sockets in room hanging out of wall , non functioning shower , maid knocking on door to see how long before we check out.

ideal location for new forest right in centre of it all. dogs extremely welcome

the pool is fantastic

unfortunately the staff were so poor and the service was not great particularly at the restaurant! It is such a shame as there is so much potential at the hotel

Beautiful place lovely food staff where amazing

Pool needs to be warmer Bigger beds would be nice

Friendly staff, great rooms, great location, great food. Very happy with our stay!

Peaceful rural location

Glass bins being filled at 4am and metal bins being moved

Location

Shortage of staff and unfriendly staff Not clean Bar in the main house shut at night

Great room nice staff,good little hotel,

The food next door in the drift Inn was overpriced and small portions.

fab location, lovely hotel

nothing

location was perfect

No hot water in the room; the staff were so unhelpful, dirty room

the staff were very friendly

the shower head didn’t stay up bath drained away very slowly toilet didn’t flush properly the room next door the fan in the bathroom is very loud, was woken up at 6.50am, not the restful Sunday we were expecting

Lovely hotel with attentive staff. the pub and bar area have recently been refurbished, the rooms are slightly dated but a really good size.

Setting, staff and facilities were great, grandkids loved the pool in the nasty weather.

Restauranr - Breakfast on 1st morning, food came out in dribs and drabs and fish and chips at supper was overcooked and dry.

Lovely bar and staff, although £10 for a glass of wine.

The shower wasn't high enough, even for a short person. The carpet and the hallway at the top of the stairs smelled awful and was stained and ripped. The room was boiling which made it difficult to sleep and the family next door were very noisy with the metal bunk bed ladder very early in the morning. It is also called the Beaulieu Inn not the Beaulieu Hotel as indicated on booking.com so made it more difficult to find in the fog as we were looking for a different name.

set in a beautiful location the hotel is a lovely old building