Nice comfortable room Lovely staff Given a free drink voucher on arrival, very nice

nothing

Die Nähe zum Bahnhof wie auch zum Zentrum von Leeds war sehr gut. Das Frühstück war sehr rechhaltig und war richtig lecker. Das Personal war freundlich und zuvorkommend.

Das Personal an der Bar dürfte ruhig motivierter sein bei der Bedienung der Gäste.

good location, near city centre with parking. Reasonable price for parking 24 hrs.

I dont like the design of the bathroom.

EXCELLENT LOCATION NEXT TO THEI ST TRAIN STATION AND VERY CLOSE TO THE CITY CENTRE REPLACE TOWELS WHEN ASKED WATER IN THS FRIDGE CLEANING ROOM EVERY DAY

Everyone was very nice the room was great everything you needed great service

The only bad thing I would say was the parking but still not bad

The location of the hotel, the room was decorated nicely and likes the separate toilet.

The price of breakfast

Location & Staff. They were lovely checking us in. Liked the check out time of 12pm. The bar area was great. We had to wait a while to check in but the kind lady on reception was on her own helping a hen party, so she gave us 2 complementary drinks vouchers, which was a great start to our stay. The WiFi was great too. And I really like that the room had a Bluetooth speaker.

Separate toilet, to bathroom, air con wasn’t very effective, the toilet room was dated. Didn’t feel like a 4 star room. The carpet & chair looked tired and not totally clean.

Gott hótel á góðum stað í bænum. Stutt á lestarstöðina og í miðbæinn. Herbergin rúmgóð og snyrtileg og rúmin góð.

Þjónustan á veitingastaðnum The Soap Factory mætti vera betri.

Allowed my pet pug to stay free of charge. Don't know if this was intentional, but they didn't ask any extra fees for my dog.

Updated spacious room.

Room was a bit dark.

Great location, staff are all lovely, check in and out super easy too and parking under the hotel if you can get a space is super convenient. Decent sized rooms, super clean...

The room we got this time was less nice than the one we had before. Previously it was a big luxurious room with a lovely big bathroom which had a hilarious frosted glass wall between the bathroom and bedroom which you could turn clear with a button. I told friends to stay here the same night we did and neither of us got a room with the nice bathroom unfortunately. I'm fairly sure we booked the same 'level' of room as last time too! Minor disappointment.

Room very spacious and comfortable

We parked in a different car park to what was instructed on the website, not very clear from our perspective but not a huge issue. Train station car park only a short walk away

Great location, next to train station and city centre 👍

The wind & rain 🌧

Location,facilities and bar were excellent. Staff were more than normal on attention to detail

Room was excellent, as we were given an executive room. We were entirely comfortable for our complete stay and found the food and bar facilities very much to our liking. The Novotel has become our hotel of choice for our visits to Leeds for the football and we will definitely be returning for our next football visit early next year.

No negatives

Clean, comfortable, great location, good amenities, speedy check in.

Nothing.

Good location. Clean. Underground parking.

A little expensive

Very comfortable stay and quiet although hotel was busy. Only criticsm was servicing of room on Saturday where looked rushed and towels removed but not replaced.

Breakfast was very good. Great choice, complimentary drink in the bar was appreciated, walking distance of city centre . Bedroom was comfortable. Good bed, nice bathroom.

Room was clean and spacious, very modern. Location was perfect. We chose this hotel for access to train station but ended up coming up on the coach , due to strikes. Returned on the train.Breakfast was lovely with lots of choice. Nice restaurant sitting area.Reception was helpful for arranging a taxi to pick us up for getting us to the emmerdale tour pick up point. Hotel had a hen party on the day we arrived, but then was quiet on the evening.

We chose to have a meal at the hotel on the last night, meal was disappointing, dry and poor .

Nice location, good quality and accessible

N/A

Breakfast was lovely, location very close to the station and room size was very comfortable

Location friendly staff cleanliness

Bed could have been more comfy

Clean

All good

Staff was very helpful