helpful and friendly staff and very clean hotel

Functional

No kettle

The room is small but clean. As it is on the third floor, it has a great view of mountain. The breakfast is very good. I love it. They have fruits, coffee, croissant, ham, orange juice, etc.. It was great. The transportation is fine, no matter to the center of city or to the airport.

My plug stuck in the sink for one night, but after I mentioned it to the hotel, the problem was solved quickly. The smell in the corridor is not that good, but the room is fine.

Location is good, near the bus and tram stops.

The daily room rates changed every week. The second week, the rates were too high.

Staff

Clean rooms, friendly staff, good breakfast

Heating did not work.

I stayed here 6 yrs ago and I return back here because it was good to me then and it has continued to be good for me

Nil

Always stay here when in Geneva on business. Excellent hotel.

the bathroom is not nice, it’s to closed with no light or ventilation. not a good design.

size of the room

Helpfulness of staff, free transport pass, excellent location, quiet and comfortable room.

cozy room, near to the tram station and bus. Clean and comfortable.

the conections for the electricity are not suitable for foreigns.

The wlan was not for free. I realised that in Accord Hotels I have to give access to my personal data, cookies etc. In order to access the wifi. I think it was not correct at all, since I pay access with my personal data. I spoke with reception explaining the problem and the reply they gave me is that there was no other way to access the line. I insisted because according to my booking the line was for free, they gave me a site for complaints where I could not complain at all...

the staff were wonderful

great location, ideal rooms fit for purpose but also looked lovely.

nothing