DoubleTree by Hilton Fiji - Sonaisali Island
![DoubleTree by Hilton Fiji - Sonaisali Island Estância in Fiji](https://vr-thumbs.vacationrenter.com/480/booking/246581/ed6813.jpg)
![DoubleTree by Hilton Fiji - Sonaisali Island Estância in Fiji](https://vr-thumbs.vacationrenter.com/480/booking/246581/320d6b.jpg)
![DoubleTree by Hilton Fiji - Sonaisali Island Estância in Fiji](https://vr-thumbs.vacationrenter.com/480/booking/246581/609103.jpg)
![DoubleTree by Hilton Fiji - Sonaisali Island Estância in Fiji](https://vr-thumbs.vacationrenter.com/480/booking/246581/fc704f.jpg)
![DoubleTree by Hilton Fiji - Sonaisali Island Estância in Fiji](https://vr-thumbs.vacationrenter.com/480/booking/246581/d05254.jpg)
Sobre este estância
O renovado DoubleTree Resort by Hilton Fiji está situado na Costa dos Corais, que é um trecho de 80 km de praia, entre Nadi e Suva. Todos os quartos em frente à praia oferecem vistas deslumbrantes sobre o mar.
Comodidades
Piscina
Ar-condicionado
Cozinha/Kitchenette
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
À beira-mar/margem
Ginásio/Centro de fitness
Jardim
Ideal para famílias
Mapa de Fiji
Estância em Fiji
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Cozinha/Kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
4.0/5.0
Bom(1.751 Comentários )
9.0
Away from the busy part of Fiii
No free shuttle
4.0
I liked the views and how relaxing it was to stay at doubletree. I like the swim up bar which was different. There were staff that were super nice and helpful. I don’t blame them, just management could be better.
I didn’t like the food. It was expensive and the quality wasn’t good, not worth it $$. Some of my food came cold or burnt. Some items they would forget.
I also didn’t like how they handled the mouse in my room situation I had. I paid close to $3k to stay here, and there was a mouse in my room around 12am and it would crawl across the counter, there was also mouse droppings around our luggage. I even have it on video running across. Super inconvenient we had moved rooms at 3am, packed all our things under an hour and doing all of this with a baby as well not impressed.
The staff didn’t know what to do, at first they said they couldn’t do anything about it till I said well can you remove the mouse in the room, I cannot sleep if there’s something running around. They didn’t want to do that so they rearranged another room and made some calls that a room became available.
The next day I went to reception and asked if we could be compensated for the inconvenience of moving rooms at 3am and having a mouse problem. Mind you this is a 4 star resort?! It’s quite shocking to see and hear something moving among your things. The receptionist replied “what do you want me to do” … again seriously?! we wanted some sort of refund even if it was for one night which they could not do. At first she said complementary drinks at dinner but you still have to book and pay for dinner. I said no. Then the next offer was 25% off room charges when we check out. I guess that was better than nothing but honestly super disappointed at that point I just wanted to leave. We still had 2 more nights there. By then we didn’t wanna spend anymore money on their food & just had noodles and snacks till we left.
7.0
The surrounds are beautiful. We were fortunate enough to have a room right by everything. We got to listen to live music on our room balcony.
Very far from everything. No swimming beach but knew this before we booked. And dinners were very expensive. Also staff were way too pushy to get you to order the FJD12 water every night for dinner.
7.0
Room was great, spacious and clean
so many toads
8.0
The pool and simple central location are really nice. The bure was a great space with two king beds. Very clean and modern.
Bit small for more than a 2-3 night stay with kids (3 yo, 5 yo). The food was all OK-Good but somewhat bland.
8.0
The staff! Beautiful people. Lovely Kesa helping us with bookings made us smile, Sera greeting us for breakfast each morning was so welcoming. Dass was fab taking us for our sunset horse ride, and lovely Ruci leaving messages with leaves on our beds each day, making our day. Honestly the friendliness and kindness of the staff made the stay beautiful.
7.0
Staff were amazing and adorable
No cash only card with 3% surcharge
10.0
We loved the activities on the island, everyone was friendly, the food was delicious!!
Just a lack of entertainment.
9.0
We had the most amazing stay at Sonaisali Island. Our room was always clean and comfortable, air conditioning worked well. The cleaning staff left us a little box of scones on our last night which were delicious. The staff at the property were so helpful and friendly. The food was always delicious and reasonably priced ($25 AUD for a delicious burger and chips). So many activities to do on the island every day. Perfect place to stay if you are looking for a relaxing holiday. A big special thank you to Sala, Aporossa, Sevenaia and Vara for always having the time to stop and chat to us, nothing was ever a bother for them. This was the second time we have stayed at Sonaisali and will always book here when we come to Fiji. VINAKA!!
The only downside of the property (being very picky) is that the beach is not a swimming beach. It is a little expensive to get into town so make sure you think about this before you book. There was also no microwave in the room. These things did not worry us at all.
6.0
The property was clean. Pool was very clean.
We requested toilet paper multiple times but were not given any. We had to chase a service staff who was cleaning another room to get a toilet paper.
Buffet dinner finished at 8pm and was not refilled.
6.0
The staff were lovely. Treated us like royalty
The condition of the rooms was average at best looks like next to no up keep has be done to the property since first construction.
10.0
Amazing staff and amazing food, my son loved the pool, great family environment!
Head chef even gave us a tasting of his brand new menu which starts in May!
8.0
Property beautiful the island is beautiful staff people are really nice
Construction site near the island, no beach to swim, food expensive
8.0
The site, amenities and location albeit you needed a boat to get to it which wasn’t mentioned.
Staff were very friendly.
Good quality was average, particularly the dinners. Outside baymaries were covered in small
Insects making the food inedible. For the price its was poor.
Breakfasts were good.
Room was nice although our door often stuck and was hard to open. (Bungalow 35).
Extra deposits and credit card charges were not clearly stipulated in the ad which added additional an expense that wasn’t returned for over a week.
5.0
Fabulous sea views from our room
Wonderfully friendly staff
Great pool
AC was so poor and it was so hot in our room that we just couldn’t sleep properly
Food options very limited. After 5 either the full on buffet or a full a la carte in the other restaurant. No light meals like burgers pizzas or salads in either restaurant after 5pm which seems odd
Isolated with no where to go for a walk
6.0
The staff is super friendly.
The facilities are old.
Drinks are expensive (we staid in other 2 resorts before this one and this one had the most expensive drinks).
Food wasn’t that great.
9.0
Stunning location, pool is the absolute highlight focal point and all the staff are so friendly and welcoming. We loved our 2 shirt nights here, and would recommend to anyone visiting Fiji!
10.0
The location and sourdings
Everyithing was perfect
4.0
The staff
It’s old and needs doing up
1.0
位置特别偏僻 特别不方便
卫生特别差 被子枕头特别脏 有味道 没住过这么差的酒店
6.0
Buffet breakfast,pool
Everything is so expensive,there is nothing much to do for the kids.There should be more activities,more restaurants
9.0
Great location. Friendly staff. Better than expected in every way.
Rooms could’ve been cleaned daily or have a broom and toilet brush in room for guest to use for small clean ups themself if needed. Especially having small messy children it may be helpful.
6.0
Staff were amazing !!beautiful surroundings !!
A bit far from main town ,needed more activity's specially on the water
4.0
good breakfast, comfortable beds , daily housekeeping, relaxing resort, clean lagoon style pool
resort is good people are friendly but there are lot of lizards in their bures and we had big flying cockroaches in our bure. One was crawling on my husband’s face and he woke up in middle of night to kill it . this is creepy and we dont expect this on our holidays !!! we complained many timew but management said clearly they cant do anything about it which was a shame
7.0
The people went above and beyond for us to give us the best possible experience during our trip.
It was a little expensive to travel into Nadi in taxis on a daily basis, the food options were limited and the food quality was average.
7.0
Big and cozy room
The bed sheet was re used after previous guest. The surrounding hotel complex is poorly maintained
7.0
Friendly staff
Bit away from main town centre and not many meal
Options available at hotel
5.0
The staff in general is friendly and greeted but that's all, not much for customer service.
Location is terrible.
It seems that they were under staff at the only restaurant opened because taking the order and receiving the food took ages.
The front desk never picked up the phone in option 0 as they informed.
Honestly overrated yo be a Resort.
1.0
Nothing
Serv6
10.0
The customer service was great. Staff were very helpful and accommodating. Jone was the best!! The facilities were nice and the boat operators were awesome!
Nothing but just a heads up, if you plan to sit outside on the balcony, you might need to apply some insect repellent as there are mosquitoes.
8.0
It was clean. Beds were comfortable. Great view
Leaking roof.
TV didn’t work one day
No microwave or toaster
8.0
Peaceful and well kept with very friendly staff. Good for couples as well as for families.
Rooms could use a bit of upgrading and bit more resort based activities would be a nice addition.
4.0
Pool
Room facilities were poor roof was leaking when it was raining
Room service took too long to be done
Lights were very poor
Air con wasn’t working properly
10.0
clean, comfortable, beautiful location. Great food options and great staff
Abit far from the airport
10.0
Everything about this hotel was best
They should improve staff who can guide guests during there stay.
3.0
The staff went above and beyond to make our stay a pleasant stay . Comfy beds ,
The resort was very outdated and it needs a major upgrade. Choice of food was limited and no variety or choice it was very disappointing. We payed $650 per night which was so overpriced.
6.0
Welcome pack with necklace, hot cookie, water and cold towel was great. Entering the building was a great vibe.
Lovely large beds.
Bures are big sized rooms..
In general the hotel is ok, staff need training.
The hotel is on an island, have great pool but the beach is not what you dream about when thinking of Fiji.
I enjoyed horse riding, it was reasonable price too.
Breakfast is worth to purchase at check in, significantly cheaper that time and large selection of food. I was a little said that hot chocolate button is not working for the price but one day a waitress organised it, thanks for her.
Kasa remembers everybody's name at the program desk, incredible.
Fiji cultural program Friday night made outlr week, dancing with the group was awsome. I had my son's Bday that night and the band sang to him via skype. That made my day too.
We could check in as early as 8am, room was ready. Lucky day :)
Bedrooms, beds, linen, towels are generally clean.
Half of the staff act like we are friends. They are trying to make me feel the part of some kind of family. I chose Hilton for the humble and professional high level of service. I pay for Hilton rooms to get this service. If I need pushy, casual, overfriendly behaviour, I just go to a locally owned traditional hotel. From a hotel associated with the name Hilton, I expect always the same service, which I didn't quite get in Fiji Double Tree.
Staff is unsure about international standards. They talk to each other on the floor like we are in the market. You get the napkin thrown on your lap while still talking to each other.
They don't find it important to tell you that only 4 meat is available of the 6 if you purchase a sharing platter.
The bathroom sink smelt absolutely horrible. Someone before us must have made some weird stuff there. The cleaner should have noticed it while cleaning. Water came up from sinks while showering. We asked for maintenance and disinfection, and they said ok, then no one came. The next day, I asked again and then done something, apparently.
We booked for 3 and got 2 of everything. I asked for a robe and was told no more available. This was with only half of the rooms booked.
The worst was for us that mum fell down on the stairs, near the pool on the way to the bar. The place was pitch dark. A shef witnessed this and ran to turn on the light, saying that it should be on. I saw his statement where he admitted the same, but the hotel still didn't think they had any kind of responsibility. Mum isn't wearing glasses and never drinks. It was impossible to see those stairs in that dark. I tried to get an incident report but still didn't get one. None of the staff understood we may need that for insurance purposes. They could have at least offered a massage or dinner for her. She missed out on going in the pool with those wounds.
Generally, the place is darker than usual.
10.0
The staff at the hotel amazing - especially the receptionist who checked us in Nainase she was fantastic and made sure everything that was requested was exceeded. We also loved the lady who worked at the dinner buffet front desk she was an absolute gem and the Tavu restaurant was delish but the lagoon styled pool overall was the highlight for me and my family especially my son. We would definitely return again.
Our Bure #2 - was exceptionally clean and beautiful and super spacious for a family of 4 ☺️
Not the hotels fault or a complaint but just a warning for those with a frog phobia - usually after sunset there is multiple little to big frogs gathered on the walking paths after dark.
Perguntas frequentes
Quanto custa este estância em comparação com outros em Fiji?
O preço médio de um alojamento em Fiji é de R$ 537 por noite. Este alojamento está R$ 45 acima da média.
O estacionamento está incluído neste estância?
Sim, o estacionamento está listado como uma comodidade em DoubleTree by Hilton Fiji - Sonaisali Island. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em estância?
Sim, está disponível uma piscina para utilização em DoubleTree by Hilton Fiji - Sonaisali Island. Aproveite a água!
DoubleTree by Hilton Fiji - Sonaisali Island permite animais de estimação?
Infelizmente, este estância não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em DoubleTree by Hilton Fiji - Sonaisali Island?
Encontramos 15 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, cozinha/kitchenette, internet/wi-fi e permitido fumar.