清潔　安心　親切(スタッフの女性)　駐車場無料

明け方　寒くて大浴場に行きたかったけど　06:00からなので　部屋のお風呂に入りました

室内が清潔感があって、テレビもさまざまなジャンルの放送が楽しめました! 料金が安いのに、とてもお得感があってまた泊まりたいと思いました！

居酒屋が美味しい

朝食が高い

大浴場があっていい！

フロントの方、日本語が通じず少し不便でした。

スタッフも親切で、丁寧でした。 設備もきれいでいうことありませんでした。お風呂も良かったです。 朝ごはんも美味しかった。

最初、浴衣のある場所がわかりませんでした。 どこにあるのか、もっとわかりやすく案内書が欲しかったです。

Onsen was good

The room was tiny

Breakfast was not included. I like that I know what I can expect. Apa hotel value is the same. I like that.

A little bit smell in the sigle room at the beginning. I booked non smoking room, but it was kind of smelly comparing to the other rooms our family stayed. But otherwise no complaining.

Free shutle bus to Narita airport

Rooms are spacious and clean. The public onsen bath is big and clean too, better than my expectation.

The hotel is a bit old, that may be the reason of problematic toilet drainage. But, the staff was super helpful. They took action quickly to fix the issue. I can see that they have tried very best to maintain the hotel :)

The onsens were excellent, large and clean, with a multitude of different pools. There were three outdoor pools in one onsen alone. They switch the male and female onsens every day. My room was excellent, the bed was comfortable. The location was great, with combinis and eating places within walking distance. Location is excellent for travellers who drive, not sure about public transport.

The room cards failed a couple of times.

Nice room. I got upgrade room type. Clean and comfortable.

A little bit out of city. You need to have a car.

Whenever we travel Japan we always booked to APA Chain Hotels. This Hotel by far is the largest one we had. Accessible from Airport directly to the Hotel taking hokuto kotsu bus. Spacious, Clean, Comfortable Room/Hotel Facility. Accommodating and Friendly staffs. Shuttle Services with scheduled time (Morning- one way from Hotel to Makomanai Sta. | starting from 7PM Hotel to APA Hotel Susukino). Available at the lobby, I think there were three buffet restaurants, souvenir store, vending machines for hot food, ice cream, noodles and beverages. Walking Distance, there's bus station, more restaurants and supermarkets. If you decided to stay and rest at your room, you can stick the magnet in front of your door so the maintenance staff will leave the daily necessity supply and new towels.

The location is too far from the places/attractions/tours we have scheduled though manageable by time, bus and the services provided.