One of my worst experiences. I booked this hotel for the gym and piscine, both were closed on Sunday and Monday, without indication on their website. My room was very depressed, poor light. The shower is from an another age... The staff was doing the bare minimum. There was a very famous festival in the city center. They did not even tell me about this, a basic tourist information you give to everyone during a checkin all around the world, making me missing an important part. The value for money was very poor.

It's the center of Veliko Tarnovo. That's why I could walk everywhere we wanted to go.

Nothing special.

The view

The smell of the room - it smelled like somebody smoked there before

The view is everything. Having a balcony is a bonus. Breakfast buffet is plentiful and couldn't ask for for anything more.

Not a fan of shower wetting the whole bathroom floor. This town has very high electricity charges, so the room temperature was limited to 20.5 C.

Fantastic suite, got an early check-in as room was ready

the view was perfect and the hotel staff were helpful and nice

the beds were not comfortable and there was lack of hot water the first night we arrived

Location and staff

Everything was ok.

The location is good and the facilities are clean, warm and cosy.Pets are welcome.

The worst part was that you pay 100 BGN per night and SPA is supposedly included. If you visit though on Sunday and Saturday there is NO spa. No one mentions it of course. The breakfast was terrible- the cheapest sausage and rude personal, quote : "Come on, brekfast closes in 30 mins what do you want " Reception is also unprofessional and does not even greet.