The staff were all helpful and friendly. The pool area is excellent. The actual room was lovely.

Checkin is at 2:00 pm but I was told the room was still not ready at 2:00 pm but when I complained a room was suddenly ready immediately ! Hate being lied to ! There was a knocking noise at 7:00 am from the walls or ceiling - sounded like some maintenance - woke me up too early !! Breakfast buffet was ok but they kept running out of food - also a confusing layout e.g. I could not find the egg station.

Bed was extra-ordinary as always.. the Cleaning/Gym and Pool, security staff as always are kind, courteous and attentive.

Internet was atrociously BAD!! If you are "working from home," DON'T book this hotel! Concierge as always is BAD and problematic and devoid of common sense with the exception of Jason.. Jason, Good Job!!

convenient to work and lots of restaurants around.

no gym for exercise

The staff was extra friendly and accommodating. They made my family feel very comfortable and special.

big rooms and the pool was great, the only con was that it was a private event ant the pool and we weren’t able to use it

welcoming staff

All in all is excellent.

At 17th floor, some pool tiles has sharp edges.