clean, comfortable

if they provide more amenities like toothbrush and toothpaste

room is nice bed lined had some stains though second elevator wasnt working so lines sometimes form waiting for the elevator

Everything except the towels.

The towels. It's high time for you to change them.

Its worth itt

None so far

Closer to Malls, bus station and convenient stores.

Feels like home Excellent customer service including security and cleaners. Feels safe.

Bed Linen & towels needs replacing

I liked the ambiance and atmosphere of the place though I would like to have further information about the transportation that we can take to visit places.

rooms are clean cozy and easy to check in

menu timing extension as a traveler , we need a one stop relaxing and accesible to what we need. sometimes we feel hungry during our domestic flights

very near the mall and the concert hall

Old towels maybe need to get new ones

quiet location close enough to everywhere

Airconditioning, the comfort bed, the television that has mirroring to connect from my Android. Some quiet time while on my room.

The next door guest whom making noiseful sound while they slid there damn things. It irritates me and disturb my quiet time 😔

Red Planet never lets me down. Always stayed with them. Water pressure from my shower head was weak, they got it sorted instantly. Great service all round.

non

Clean and tidy and staff overall excellent

No telephone inside the room for emergency you cant call the reception you need to run outside to call. If in case someoe havd cardiac arrest or fire.

I like the location and cleanliness of the place. Wifi is also good.

There is no hot iron for my clothes and the room is promoting city view but they gave me a view of the next building. I have booked it advance so I'm expecting that they will give a room that I want.

Location, WiFi, clean rooms

Staff attitude. Refusing to supply a couple of extra pillows until third request with so many empty rooms is just showing lack of care. Staff said no extra pillows even though I saw him with two in storage room. On second request - sorry no pillow case wait till tomorrow (I said we don't care about second pillow case. Third time I just said I'll go find one in empty room and suddenly they find one. Silly things like this are completely avoidable if you care about guests. After repeating my wish to talk to management about ridiculous outdated COVID policy still no response. Nobody contacted me - again it's uncaring and disrespectful.

The place looked relatively new. It was designed for the modern traveler with enough and accessible electrical outlets.

No closet nor drawers. No place to put clothes! I literally lived off of my suitcase.

Good and very helpful staffs