Beautifully styled hotel with a fabulous pool, although it did get very busy. Great position near the beach and town with glorious views out to sea.

Having to pay for parking and breakfast

Breakfast was good when you eventually received it. The exit door !!

The air conditioning was not working properly Cosy room was not good. The headroom was awful- banged our heads on several occasions No where in the bathroom to put your things on ie a shelf Kettle had to be boiled on bedside table Takes ages for reception to pick up phone or get back to you Lift needs modernisation Not enough staff on reception desk

- Lovely decor - Clean - Incredibly comfy beds

- Poor value for money - Poor communication - Not enough sun loungers at the pool or beds in the spa area - One tiny lift for the whole complex (can only just fit a wheelchair in) takes up to 10/15 minutes to wait for the lift because it is in constant use. This should be kept for those with mobility issues only.

Expensive Price to pay to park daily

Absolutely amazing hotel and experience, we came for our honeymoon and it exceeded our expectations.. it was like being abroad rooms were very clean & the pool area was spotless

The staff came across quite stuck up & the cleaners couldn’t speak English or understand what we was saying.

Loved the pool! the reception staff was very helpful. Loved the room, specious! Location next to the beach which was very nice.

Car park! Small and expensive. Z bed in the room very poor quality and flimsy. Not having enough towels for the sun beds. Not enough sun beds to be honest. Continental breakfast had not much choice. Not enough fresh fruit. Cooked breakfast on other hand was very nice. If you choose Latte it’s extra £4 charge. Kids play area is cute but not much stuff is actually working. No ball, or low battery…

Modern clean

Unfortunately the food in the new restaurant was very over priced and not that great

Decor was nice

- room unsafe for toddler: room door opened onto a car park with no safety lock. A safety gate was promised but they were unable to install this. Glass corners on bedside tables were sharp. Blind cords did not have safety features installed. - valet parking was shockingly bad. I was given my keys and told to get my car. I had to ask where my car was and a finger was pointed in the general direction. I found my car blocked in by other cars. Eventually they moved the other cars but I couldn’t get my things in it as the boot was right up against the bush. They then moved my car and I loaded the car but couldn’t get out of the gate. I had to find the attendant again to open the gate so I could exit the car park. - impossible to get hold of reception on the phone for requests eg. Help with luggage (I had to do it myself) and to ask for basic amenities that ought to have been in the room eg. Bath mat. Lack of communication - when I got hold of them to request a porter this was not communicated; after waiting for ages I left my room to find the porter myself and the message had not been passed onto him - not buggy friendly: no step free access to outdoor swimming pool and drinks area, lift is tiny and buggy barely fits in - staff generally unempathetic and not particularly warm and helpful