The location is perfect. It gets noisy at night because of the bars downstairs, but the staff informed me about this when I booked, so I came prepared with earplugs. Yes, the facilities are quite small, but everything is conveniently on the same floor. Additionally, they consider to travelers with thoughtful features like comfy beds, air conditioning in the rooms, towels, and secure keys. 👍

There is not much space to sit outside.

Amazing bed. The room was comfortable and cosy. The showers didn’t have the best pressure considering it was in town, but the atmosphere of the place more than made up for this. The staff were helpful and friendly. I will definitely be back to stay again.

It’s just right at the city centre. Very accessible.

None

Lovely bed in the Queen room

No electric kettle in the Queen room - though booking did list there'd be one. TV didn't work in the twin room Hard to get hold of proprietors by phone

The guy working was friendly and awesome. The location is top notch as long as you have earplugs!

We'd booked a 4 person mixed dorm but we were lumped into a weird 5 person room

The reception is very professional and flexible with any of my needs.

I like the location. friendly staff and new plymouth beach

If there is a toilet cleaning cream in the room would be great.

Friendly staff especially Marissa!!!!!!. Location was perfect!!! She was so helpful and very personable.....w all guests.

Stairs. My 21kg suitcase was only carried up once. Obviously. And down once. It was dangerous.