Love the breakfast

The bathroom need a perfum to make it smell nice

Staff was helpful and polite, including doormen and housekeeping. Room and general areas were clean. Location was quiet but still within walking distance to enjoy the old part of Georgetown.

While the breakfast spread was reasonable, we did not like the location for breakfast. Breakfast was switched to a big hall (not sure the reason, presumably due to occupancy rate) with rather dim lighting. We could not enjoy the ambience of breakfast in the restaurant. Depending on what time you went, it felt chaotic and we had to find our own seats. If you come in small group you will likely to share a round table of 10 pax.

The staff was positive and polite. Always with smile and respect.

So far so food

房間很大，冷氣很好

游泳池水很不乾淨

Very beautiful rooms with fabulous bathrooms with attention to detail on everything. Remarkable room service, very clean and thorough. Absolutely sumptuous buffet breakfast with ton of options, with excellent service from all staff right from reception, bell-boys, and staff at restaurant. Great pool facilities! Reception staff are wonderful- I do want to give a shout out to the reception staff who helped arrange and co-ordinate retrieving my child's glasses all the way from Entopia in the west- we lost hope but got it back thanks to the staff! Thank you once again.

Nothing at all- everything was perfect!

L'emplacement de l'hôtel

La propreté était inexistante : serviette de toilette tâchée, présence de cafard dans la salle de bain, table au petit-déjeuner non nettoyée (une fois sur les 3)

Walking distance to padang kota hawkers and surrounded just nearby penang historical building.. Value for money.

nil

Room is big , nice and design is good

No waiting area for my transport arrived