Location Spacious room Friendly staff

No parking

Centrally located.

Calm efficient and professional. Lovely staff and gorgeous bed. Overlooking a busy square but quiet and very central. Awesome shower and great facilities.

No complaints

location, area around it...

in the evening and night - stupid, almost young, guys with loud, bad music, form their cars... passing near the hotel many times...

very very friendly staff, they were amazing, very helpful. The staff actually makes the hotel excellent. And the location is really great!!

Very god breakfast.

The room was a very great size and contained everything you needed plus more such as, a coffee machine, tablet, free wifi, bottled water. The room had a large stand in shower which was great. Breakfast was amazing! It was buffet style and we were spoilt for choice. Lots of fresh fruit, local meats and cheeses, hot breakfasts, yoghurts, pastries and preserves. Could not fault!!! The staff are also very accommodating and keen to help with any enquiries you might have. The location of the hotel is right in the hub of of the city. There are so many restaurants and bars within just a minute's walk. The main high street is also just around the corner. The harbour is only about a 5-10 minute walk and is nice to walk around. We also had a hire car. if you really want to see Crete, I would say this is the best way to get around. The hotel has a partnership with a local car park where you can park for €6 euros a night. Perfect for us! We used the car to get around Crete during the day and then back to Heraklion for the evening to enjoy the great nightlife.

There's not really much to fault. My only comments are that the beds were two singles put together I know that this is relatively standard in a lot of hotels. The comfort rating was ok.

Breakfast was above average. Staff was very helpful and friendly. Location is right on the edge of the "old city" where there are no cars and lots of night life.