Wow, our stay at PB Emerald Bay did not disappoint!! The Casa Estates is a fabulous experience with plenty of space for the whole family… private pool and hot tub to boot!! And the service is impeccable!

Beautiful property. Very slow in checking in. We were in a villa and owner said we should have had a concierge, but we never had one. Never offered. Supposedly their computer system was down the whole time and unable to exchange US dollars. So we had to spend more money to take a taxi in to a cash exchange business. Very inconvenient! I prepaid transportation for 6 of us to and from the resort, but arriving, we had to pay another $30 for a taxi to the resort.

must go!

We had a lovely time at the resort. This was our first time in Mazatlan. We have enjoyed the other Pueblo Bonito properties in Cabo San Lucas. The resort was clean, comfortable and the staff was very friendly. This unit is an end unit which was very nice. Having the privacy on one side was great. We had two days of excursions which we really enjoyed. A city tour and a tequila tour with a stop for lunch in El Quelite. Would highly recommend this property.

The villa itself had everything we needed. It was so nice to have 2 master suites with great beds, separate AC, and independent access to the pool. Having your own private pool and hot tub is a huge plus, and we enjoyed the grill, washer/dryer and the other amenities of home. We had one problem with the refrigerator and they fixed it within a few hours on a weekend night! One thing that surprised us was that the tap water & ice was totally good to drink, unlike other places in Mexico. Loved the Emerald Bay property. It was great to have the seclusion of the villa yet a short 2-minute walk to the beach, big pool, or spa. The workout facility was top notch. Also really enjoyed the resort-style pool and swim-up bar, but we came for the beach and it did not disappoint. The sunsets were spectacular! We also enjoyed the ease with which we could get to town. The shuttle service offered by the resort made it so easy to visit restaurants in town. The boardwalk is a happening place!

Our stay at Emerald Bay was wonderful!! It is a beautiful resort and the villa was so nice. The restraints on property are great and the resort service is very good. I highly recommend a vacation to Emerald Bay.

My wife and I were amazed at the level of care and detail put into this property. It was the best getaway we have had yet. Even better than our honeymoon! Thanks for the experience!

Our family has gone to this resort several times now. The villas are fully equipped with everything you need. The housekeeping staff are very thorough and unobtrusive. We have spread out in villas and hotel units to accommodate our group. One of the hotel mattresses was subpar so we contacted the desk and it was changed out for a new one within an hour. The service people are very helpful and truly assist if they are able. We will continue to return as often as possible. Our favorite vacation spot!