Let be the decor and the location, it was walkable and close to good restaurants and the famous market. We loved plaza major and enjoying the churros and chocolate at the square. 7 mins walk to The oldest restaurant Botin. And even though we didn’t have too much time in Madrid, it was close to the metro and we were there during pride and the streets were so lively! We loved the room, the bed was comfortable and even though the building is about 200 yrs old they took good care of it. We loved having instant coffee and tea in the room. They also give you two bottles of water complimentary. A very comfortable stay.

Location was fantastic

nothing

Staff were fantastic place was lovely and clean and decor really lovely.

Looks of noise above with the wooden floors we heard someone walking up and down all night every night so we had poor sleep.

fantastic location and having a balcony to look out was perfect. good size rooms with everything we needed.

Amazing location, gorgeous rooms, staff were exceptional

A fantastic location spotless clean really enjoyed our stay

There was nothing to dislike about this accommodateion.

The location was unbeatable!!!! Literally looking at the palace and walkable to Plaza Mejor, market, Gran Via and Retiro Park. The room with the chandeliers and beams and old wooden floors and the size of the room was perfect

Very friendly and helpful welcome. Large, clean and comfortable room. Great location and close to the subway. Cannot fault the stay at all. I will definitely return if I'm in Madrid.

location is perfect

the apartment we stayed only have internal facing window, hence quite dark.

A very good price! managed to get it at 85% discount Location is very good The staff is super friendly The room has ac and was very warm. Easy to find

Noise insulation is very poor. Floors creak a lot. I could hear not only people above me but outside as well. The plumbing can also be heard. The toilet in my room was too close to the shower wall. Had to sit diagonally. In the image I placed a toilet roll for distance comparison. The pillows for me were too flat but of good quality. But, for the price I paid those can be overlooked.

Exactly as booked, comfortable and in a great location.

Leaked twice through the ceiling but remedied immediately once reception notified.

Easy check in and receptionist spoke good English. Got upgraded to a room with a view of the palace and small terrace. Easy to find and close to opera metro station. Plus very quiet considering in the middle of the city. Excellent WiFi

Advertised as apartment..has a mini fridge but it is more like a large hotel room but very comfortable.

Location, accommodation and friendly staff

no dislikes

The location is perfect! The decor in our room was quite decadent and gave us the feel we were in Paris instead of Madrid!! The little balcony is a nice touch and there are loads of bars, cafes and restaurants right downstairs. The check-in was seamless and the option to store luggage for a while after check out was very nice. This was the perfect location for our brief stay and we would not hesitate to stay here again if in Madrid.

The bed was tad too hard for our taste and the bed is very low to the ground. The bottom sheet kept coming undone and we had to adjust several times throughout the night. Part of its charm are the old wooden floors which creak quite a bit and one can hear the upstairs guests walking about—this may annoy some light sleepers.

Everything very clean

No slippers and bath gowns în the room

location and staff

the room

The apartment was lovely, amazing location, within 5-20 minute walk to most central sites. Gave you a bottle of wine, well stocked kitchen

Couches and seating were attractive but not terribly comfortable. Also, all windows opened to air shaft. Not a real problem, since the Palacio is out the front door.