The location

Close to all facilities

The appartments was too busy

Perfect location, great beach views and the room was fantastic

I liked all of it

Great location and facilities!

Great location

Very close to everything

N/A

The location is great and the outdoor facilities are good

The rooms are outdated, completely run down and feel dirty. Clothing items left from past guests were found next to the beds and a half used 'pill' packet was found on the floor in the wardrobe.

The location is perfect

Straight collection of key at the apartment will be more convenient then parking the car at the different location. Re park the car for first time will be a bit difficult.

the facilities are nice except the spas weren’t hot, they were barely warm.

I won’t ever be booking through a 3rd party again. our bathroom sinks were blocked the aircon wasn’t working the 2nd apartment key didn’t unlock or open the apartment door. 1 towel per guest is ridiculous when there’s pools.

the location

Dear Suzie, Thank you for your time to write us this email. We do appreciate your feedback as we valued the guest’s opinion so we can improve our services and standard. I am sorry to hear that you have a bad experience. We will pass your feedback to the property owner and address all these issues. Unfortunately your request for the compensation is rejected. The water leaks came from the broken valve, and therefore caused the wet carpet. We did deliver some bath towels for you after this incident happened. Again I'm sorry for any inconvenience. For your future stay, I can provide you a free 1 hour late check out. You may also use this link to book your next stay with us to receive cheaper rates: https://www.holidayholiday.com.au Take care and hopefully we will see you again in the future.

Sensational pools

Having to clean up everything perfectly before we left or else be faced with $50 fines (if furniture out of place or plate not cleaned). Anyhow, we did it!!

One of the windows wasn't sealed properly so there was a lot of noise from outside wind. Someone parked in our space and security didn't tow them as per the procedure.

Great location, close to eateries, shops and beach . The pool area was awesome

Great location

Very rundown room, few faults with property Very expensive for quality

central

useless management from Holiday Holiday- rude service and attitude. we stayed here specifically for the outdoor spa bcs we liked it last time- used it every morning and night. no mention of the spa being under full renovation anywhere. it was the reason we chose this place again and when we mentioned the issue to Holiday Holiday the attitude was bar luck, take it further if you like but we won’t cancel your stay. no care at all about customers.

close to the beach

maybe a couple of extra blankets

Directions for key collection could be tweaked. Directions for different towers & apartment could be better.

Enjoyed the location direct on Cavill so easy to get anywhere and lots to do within walking distance

The outdoor spa did not work the entire time of our stay which we look forward using every time we go there. The lift wells were smelly, cockroaches in our room

location is good I have stayed at chevron many times

the room was old and run down , needs a facelift