帰る日にチェクアウトの時におられたフロントの方は対応が気持ちよく良かったです

忘れ物をしたので、2回も問い合わせをしたのにないですと言われて本当に探して貰ってるのか分からなかった。そちらには何でもない物かもしれないけれど、本人には大切な物なのに、とても悲しかったです。忘れたこちらも非があるとはおもいますが、サービス業なんだからもう少しきちんと対応して欲しかったです。

立地が良い

アメニティの種類

Great hotel in the perfect location - very accessible to Osaka's main attractions and transport links. Very clean and comfortable place to stay, with all amenities you could possibly need. Would definitely stay here again.

Nothing.

部屋のレイアウトが良い。立地が良い。チェックアウト時間が正午１２時。

部屋のそうじは、表面上はやっていると思いますが、よくみると汚い箇所がありました。トイレの洗面所と洗面台は拭き掃除すらしていないようでした。まだリフォームしたばかりだからキレイにみえるだけ。メンテナンスしないと、すぐダメになりますよ。 従業員の対応はコンビニ店員なみでした。これは特定の従業員だけですが、「ホテルマンの挨拶、対応姿勢、しぐさ、言葉遣い、電話対応、」すべて見直した方がいいと思います。他の従業員も、すべては当てはまらなくても見直した方がいいと思う項目がありました。総じて、ホテルの姿勢が見てとれます。

Bed, soft.

Pillow, there is only one pillow on the bed. Elevator, when you use your room card, it will show the floor automatically. Because I’m traveling alone so I will worried that other people know where I lived.

The location is really nice, it’s very close to the subway red M line, and very good for shopping. The room is very clean n cozy.

no

Facilities was good for the price i paid

Well located hotel with standard facilities.

Room was on the small side but expected in a big city

Accessibility, very strategic location

the location and the a fairly decent size bath tub (I would be happy to take a bath in that size tub)

Little dusty The counter tops of the bathroom

convenient location!

room is a bit tight, especially for our huge luggage but overall it was comfortable

Great location to explore dotonburi and easy access to KIX. Price is very fair for location. Room size is decent for Japan standards.

Convenient location

location

too small, staff are cold with now smiles

No eating or drinking permitted in the lobby, despite ample seating, tables, and a microwave. Where else is a weary traveller supposed to do it?

Room was larger than typical Japanese business hotel rooms. Everything was clean and well stocked. Room configuration was well thought out.

The access to the building and room was too restrictive and made collaborating with coworkers and guests difficult.

Great staff that assisted me with a reservation issue that was solved very quickly. The location is right in the bustling area of Americamura, very close to the metro and loads of food options.

The room window was opaque, I believe it’s for privacy reasons (for the hotel costumer), but I would rather have had clear windows. Not a huge issue though, was still very satisfied with my stay.

- Really great location with direct access to elevator. You can cut through OPA from Exit 7 or take the elevator near Exit 5/6 (Next to Shake Shack). This was the most important factor for me as I was travelling alone with a huge luggage. I also love that the hotel is just a short walk away from places I personally wanted to visit (Americamura, Orange Street, Dotonburi, Daimaru). It is so convenient that I can stop by the hotel in the middle of the day just to drop off my shopping bags and use the restroom before heading out again. - I also booked a room on the Ladies floor, which came with access to a cosy small Ladies lounge on the same floor. You could bring your tumblr (provided in the room) and use the coffee machine in the lounge for a cup of coffee / tea. The entire floor also smells very fragrant and for extra security, you have to tap your card just to enter / exit the floor. Amazing, cosy and safe. - Room itself is very clean except for a small stain on the towel. Amenities are provided on Level 1, it’s self-help so you could take what you need. Shampoo / Body Soap is provided but I recommend bringing your own. I like that the toilet comes with a tub and it’s relaxing to end your day with a bath (bath salt provided on level 1). There’s also a humidifier in the room :-)

- Only 1 bed pillow and 1 sofa pillow is provided and they are very small. Requests for an extra pillow were not acceded to. This is the only con though; apart from that I had a really wonderful stay in this hotel.