La comodidad

El cambio de hotel

The only thing we like was that the beach area was very clean and calm

I recently stayed at the Dream Sands Hotel in Cancun, and unfortunately, it was a deeply disappointing experience. The customer service left much to be desired; the staff was far from welcoming, making our stay uncomfortable from the start. Additionally, the food was subpar at best. We had high hopes for enjoying delicious meals during our stay, but we were sorely disappointed with the quality and taste of the food served at the hotel’s restaurant. What bothered us even more was the clear segregation of regular guests from preferred members. This created an unwelcome atmosphere and left us feeling like second-class visitors. Overall, our stay at the Dream Sands Hotel was far from the dreamy vacation we had hoped for. We would strongly advise potential guests to consider other options in Cancun to ensure a more enjoyable and inclusive experience.

Really liked how.clean the staff kept the property.

The food selection could have been better

Great staff

Food and beverages

I was apprehensive given the amount of negative reviews but honestly, it was worth every cent. The beach stunning, rooms are clean and spacious. the pool temperature was perfect and the staff are amazing. I honestly wish I were still there and return in a heartbeat. if you’re thinking twice, don’t. definitely visit here!

sometimes the evening entertainment was a little loud when I was trying to have an early night however, it ended by 10pm so it wasn’t too annoying.

Nothing

Nothing

Great location, most of the time the staff met my requests. Good food options and beverages

No options to upgrade my liquors availability. I was not aware of this as supossedly this is an all inclusive

The staff right from the entrance, to the reception, the waiters, waitresses, room attendants, bar personals and the VIP team...each single staff you ran into was kind and attentive to your irrespective of whether it was a child or an adult. Thank you for being exceptional, you made our vacation so bonding.

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