they are under staffed but they are accommodating

none

Staffs are very corteous and polite

Nothing

This was the second time to this property ,First was better, Booking.com lied to us and Hotel lied also, The rate I received was much higher than Hotels.com. Upon check in at 1 am which they knew we were arriving on late flight the front desk lady was no help, stuck us in the last room she had next to a family who had a kids that screamed until 6am NO Sleep , The room was a closet, NOthing, we asked for an upgrade but they wanted to double the price on the room when the last time I was there they did it free, Booking .com does not back you in any instance. I mentioned it too them but they gave me a runaround. No mention for the lousy Breakfast was given to us nor coupons ,We already know about it so no big deal it is bad, almost not worth it even for free, so we missed all breakfasts, The Morning front desk lady Joanne was great, she was the best part of the whole place, I wanted to switch hotels and asked for a refund but they said I would lose 50 percent so that was out I had to stick it out Joanne was kind enough to give us a small upgrade and move our room to opposite side of Hotel where it was quiet, I write a blog so this one will go down as pass on this Hotel there are so many more that are better priced and better for where you wish to be and free breakfast this is okay for a family with screaming kids , thats it

Everything.. no sense in beating a dead horse