The staff was very attentive and caring, especially Mr. Howard

Prefer more ventilation, I trouble with sinusitis so would rather more windows. Hopefully next time I get one.

Coming from European time, I was naturally waking up fresh at 4am here, perfect for early morning swims. Howard gave me a room upgrade which was great.

Could have used a coffee maker. That's it

Staff was very polite and helpful, kept the room cleaned daily 👍...location was ideal and quite peaceful..

Cable and wifi had a little too much issues initially but got resolved eventually. Face basin leaked the entire stay + the room could do with some upgrades such as the doors, windows. Also no hand towels or scouring pads for washing dishes and utensils, so I didn't cook anything there

Firefly is a hidden gem on Negril's 7 mile beach. Firefly has Lovely grounds with quaint cottages and clean comfortable rooms for the unfussy traveler. Beachfront restaurant has delicious food and options for all. The staff is friendly and helpful. I can't say enough good things about Howard at Firefly's front office. My fiance and I have been to Negril many times and stayed at various hotels and cottages no one has made us feel as welcomed as Howard. We had been on the road all day hadn't had lunch. So when we arrived we had lunch in our hands to have post check in. Unfortunately booking.com had rooms on the site that were no longer available. So when we arrive we were given another room. When I went to pay there was issues with my card. At this point we were exhausted and hungry. Howard was kind and trusting enough to show us to our room and gave us the key allowing us to have our lunch until we could straighten out the situation with my card. If you have ever been to Jamaica you know this NEVER happens so I was so very grateful and surprised at his actions I wanted give him a great big hug but had to settle for showering him with words of appreciation for his kindness and trust. Howards kindness and helpful attitude will definitely have me returning to Firefly again and again I. So happy I came across this place.

The music from Chances next door went on til 4 am which was unpleasant and rude of a neighboring hotel but as I say TIJ ( this is Jamaica) and these things are to be expected but not necessarily welcomed. And cannot be helped unfortunately.

Staff was friendly. Food was good, great happy hour . Great location

The mattresses in their cabin in which I stayed had to be 50 years old. Definitely in need of being replaced

Very clean and spacious with a laid back quiet vibe.

Parking is terrible

Room

Not sure

This is a perfect place to stay if you want to experience something a little bit more authentically Jamaican before heading off to an all inclusive (which is what we did!). But with that be prepared for more of a 2 star experience which to be honest was fine with us. The staff are great and the location is spot on. We were worried about hawkers on the beach (there were plenty) but vast majority just moved on if you bought something (daily fruit and smoothies - yum!), or if you politely just said 'no thankyou'. Air con in room worked really well thankfully. Best place to eat nearby was Best in the West - really nice and cheaper than beachfront. Thought Vinnies was a bit of a dump and food not so good. We also had an evening at Rick's Place which was worth the trip but food was TERRIBLE, and a lot of staff appeared like they didn't really want to be there.

I think we arrived just as the resort was getting going again post Covid etc so the first couple of days felt a bit like that (number of staff increased throughout the week as it got busier). The breakfast was a bit hit and miss (I think there were at least 3 different chefs in the week we were there). We didn't eat there in the evening as felt it was a bit pricey and wasn't convinced due to breakfast experience but other guests did eat there and said it was fine. Also felt the laundry charge was a bit of a rip off as we provided detergent and basically did it ourselves! But I guess they need to make money.

The price and location. Staff was also amazing

The chirping frogs at night. Lol

EXSPENSIVE breakfasts. Mostly ate at neighboring resort for half the cost