location. Small, family run hotel in the traditional Casa style great breakfasts with explanation of the foods

all was good

family owned, really friendly, great homemade breakfast

nothing

the staff was so helpful and kind. we messed up our booking and they were very helpful.

our room only had interior windows and was near the breakfast spot so was a bit loud in the morning

Staff

Small

Staff was amazing and accomadating on every request. They have the best breakfast I ever had in a hotel. Great place to stay

There is nothing we did not like

Breakfast was delicious, excellent presentation , abundant. House very cute, very clean and welcoming. The staff was wonderful, attentive, knowledgeable, very pleasant. The location was a big plus. Walking distance to historic places, restaurants and more.

I can’t think of any.

location was perfect, in the middle of old town. staff were sweet and accommodating - just amazing

it was perfect

In the historic old town section of Quito, the entire hotel is a beautiful, renovated hacienda style courtyard building built around 1846, and that used to be a single family residence...it' boasts tenants such as the Vice President of Ecuador many years ago. It is family run and they are on-site. A super sweet and kind family. We were in Quito during the 2022 indigneous protests that shut the city down and they helped us figure out what we could do in the city and what we couldn't. They arranged all our transportation in the middle of this crisis. They were calm and realistic, and funny too, about what was happening outside the doors of the hotel. And here's the kicker...The mom, Luisa, makes the included breakfast everyday, and it is multi-course and delicious... with fresh made juice highlighted by a specific Ecuadorian fruit or vegetable that Luisa tells you about as she serves it. And she is in traditional dress...lovely.

This is a beautiful former home. The family that owns the property take great pride in welcoming guests and insuring that their stay will be an excellent experience. Breakfast was great and we learned about a "tree tomato" that is used to msake juice. Lucky is the traveler who stayes at this wonderful place.

I wish we could have stayed longer!!!

In a restored, historic building, stairs and creaky floors are inevitable. Luis and Lucia were so warm, welcoming and helpful that it was a minor issue, and the breakfast was a delight every morning, as was conversation with Lucia.

this is a charming house in a wonderful location in the heart of centro historío. the staff is kind and helpful. the breakfast is amazing!

Location

All was great!

The staff was super friendly and helpful, and the location was within walking distance of everything we wanted to do in the old part of the city. Breakfast was delicious as well!

A fabulous location, beautiful property, amazing creative meals, and the most professional staff and guides!

you have to understand you are in the Amazon not the Ritz in NYC. it’s hot, you will sweat, you can’t swim in the lagoon because there are caiman and piranhas- it’s all part of the adventure!

We stayed in Quito for one night coming back from the Galapagos. Casa Hotel Las Plazas helped us with airport transportation, as well as making dinner reservations. Their staff is very attentive and responsive to guest needs. We stayed over the holidays and they made sure the guest security guard walked us to dinner due to the crowds.

It was clean and comfortable.

Great host! Luis was so welcoming and helpful! Location can’t be beat.

Right in old town so you can walk to all the sites. very lovely family run hotel. very comfortable beds and rooms. I loved my balcony. excellent breakfast made with love and care by the owner. I felt as if I was at home. The son/ manager took me on a wonderful day trip to local towns for markets and beautiful scenery. I would definitely return.

nothing

Location is great and definitely the staff was the best by far!! The daily breakfast made with fresh and local products but with so much care!

The TV