VIP lounge was nice.

The location was not close to any sights. The neighborhood was dangerous, and you couldn't walk anywhere. We had to take taxis to go anywhere.

chef at breakfast was very helpful to make vegetarian options.

Bathrooms were not refurbished with towels and other linen for two days we had to call for it. had complained to duty manager.

The location, the staff and the facilities are great. The staff treated me very well.

Amazing property, great value.

Unfortunately I left some of my clothes in the closet. Despitw multiple emails and several calls and their agreement to pack the items in a box so that I can arrange to have a courier pick them up at my expense, they have gone silwnt. Although this was caused by my own stupidity, I expected much more from JW Marriott.

Very comfortable large room - staff attentive. Excellent taxi service

evening meal service can be slow

Breakfast was good vegetarian options less they did make something for me the next day when I mentioned it .very nice gesture

Great stay, executive lounge was nice, rooms were spacious and very clean.

On floor 9, was opposite the kitchen so could be woken around 5am each morning

everything, the cafe did great coffee !! lovely warm pool..

nothing

Vip área

nothing. they don’t even reply an email they don’t give solutions.

Good location, very clean, excellent breakfast buffet, very nice, helpful staff, very child friendly environment, just lovely.

The look and feel of the hotel was lovely. The sushi bar served some of the best sushi I've ever eaten and all of the staff were so helpful and friendly - especially at the spa and also one of the security guards. Location wasn't that great for a short explore on foot, but the grounds were fabulous. Liked the fact that the shopping centre was on-site and not over-priced.

Location not ideal, but fine if you don't plan to explore locally on foot.

Very clean, comfortable beds, very good amenities. Super friendly and very helpful staff who went out of their way to help us when we needed a doctor for our young granddaughter. Highly competent and efficient to support us, just lovely people, each and every one. Highly recommended for families with kids.

Everything was excellent

clean

nothing

very comfortable with huge and lovely rooms

a little too far from the main areas

Beautiful hotel and the staff were exceptional! Well done Marriott! Our second time in this hotel and it won’t be the last!

Nothing. Everything was first class, beautiful, delicious, and professional!

The breakfast is a buffet and wonderful. The room was great especially the one we had with Executive package and balcony I would recommend the extra to have such a room and access to the Executive area which is a lovely place to sit and have a coffee or glass of wine The views of Quito are wonderful

There was nothing we didn't like although I would caution walking around outside with backpackson view and phones and money easily available Care is needed when out and about in Quito

staff were fabulous

clean and friendly

My stay here was amazing. The hotel staff were very friendly, forthcoming, and extremely helpful. As I was traveling alone they supported me with planning and executing daily activities in and outside of the hotel. They made sure I stayed safe and advised me on what to be aware of while walking alone in the city. I also enjoyed the choice of various restaurants for lunch and dinner ranging from local food to sushi to American / European food. The facilities were exceptional (large room and bathroom, comfortable bed, beautiful outdoor pool area, spa, large fitness with many machines, weights, mats, etc., restaurants, large entry lounge with a pianist in the evening,..). Thus, it is possible to happily spend the entire day in the hotel facilities. All in all the hotel exceeded my expectations. Thank you!

The hotel is (in my opinion) not in the best location as it is a bit further away from the historical city center. However, one can reach the city center very quickly by taxi (5-10 minutes). And it is not as noisy as in the city center.