Great location.

Need sockets by the bed

Staff very friendly and helpful

Nothing overall a pleasant experience

Very clean, basic, quiet and comfy

Some patched repairs had been made and the room was basic.

Free parking outside our room.

Downstairs rooms need decorating. And new furniture

Great location for our needs Very informal atmosphere and friendly staff

The building is looking dated Carpets and sofa need replacing

Friendly, comfortable and clean

When I arrived at the hotel they told me my booking had been cancelled i had not received any email telling me this

All staff were great

Staff were helpfull and we had no issues with the room. Great location for Liverpool with the translation nearby.

Room was a little hot but its summer time so not a big issue.

Convenient, friendly staff

The location is amazing . It was nice to not sleep in a horse box and would stay again , how ever ! I shall take noise cancelling ear buds as the noise was an issue , with night time noise and then very early risers

Creaking floor boards , slamming doors , clicking hot water pipes from neighbouring rooms , paper thin walls to the point I could hear next door having a pee. You can’t do much about that but that’s what I didn’t like and was such and issue I I was considering sleeping in a horse box instead . You also need to hoover behind the fire doors , but the room was comfy and sheets and towels lovely

Easy access to the racecourse. Spotlessly clean. Lovely staff

Nothing

Excellent location to attend conference at the racecourse.

Needed to catch up on work and minimal plug sockets to use for electronic devices

good and clean

nout

Ok value and comfortable leaving my car outside.

I gave 5* a few weeks back, but this time stayed in a different room which was 4th division and needed a deep clean and re-fresh.

Convenient for what we needed. Staff very friendly and amenable

Rooms dated. Bathroom tiling grubby

Staff were friendly and helpful! Great location! Evening the hotel had a quiet time which was great for a weekend! Also being over 6ft rare to find a bath which I could relax in.

Need better television with at least DAB.

Great location as I was at an event at the racecourse.

The place looks like it was an annex of the nearby Premier Inn at one point. It seems to have had no investment or refresh in the last few years so very tired and drab.