The hotel is centrally located with easy access to the waterfront and some other places of interest like Carpenter Street and museums

Because the hotel faces the main road, the noise from the traffic can be quite unbearable for light sleepers. The noise continues into the wee hours. Fortunately, we managed to change room after the 1st night. It's a room without windows.

Good view. Location right in the city centre ie Kuching Waterfront, easy to look for food, 7E & Mcdonalds/Kfc.

Parking was very limited, more like playing musical chairs. Once you hv gotten a space, you cannot moved/go anywhere. Cash deposit should not be collected especially for bookings under non refundable and paid in full. Afteralll should there be any extra charges, upon checking out guests may do so.Breakfast menu can be improved.

Excellent location and friendly staff

Nothing, it’s a great place to stay

Room is quite big.

Room has a musty smell. No toothbrush was provided. Tv doesn't work. Can't load anything. Receptionist informed due to wifi speed. In my opinion hotel should have ensured data quota is sufficient & not provide a tv if it doesn't really works.

Location

Wifi, televisyen reception - almost no reception and cant watch tv from room 4011. Parking facilities.

地點非常便利 服務人員和善

廁所馬桶清潔有待加強尿騷味很重 房間沒有禁菸告示所以鄰近房間有人在浴室抽菸誤以為失火

The location was excellent. Dead-center in the city.

We rented a car, with NO nearby place to park it. We had to use a next-door hotel's parking service instead. It would be really nice if the Imperial Riverbank Hotel could make some special arrangments with nearby parking services to facilitate their own guests.

Great location. a very good quality 3 Star I would say. Huge bedroom and bed although mattress a little hard. Staff were all lovely. Breakfast was poor.

Need a proper coffee machine for breakfast and the pastries weren’t good. The breakfast was the only negative and could be so easily improved with some scrambled egg and nice patties.

Near to the city & having a good view at the surrounding

The plug in socket was not practical

The staff were excellent. I checked in late evening and hadn’t changed any MYR yet. as the room was already paid, they were fine with me paying the Tourist Tax the following day after I exchanged money.

The hotel was very dated, and the elevators were very old and the noises they made seemed like they weren’t maintained the best.

The location is perfect as in the town centre, but, not enough parking lot available except only few in front of the hotel.

Not enough parking lot.

Spacious room and street view.

None

the location and the room. the room and bathroom is clean.

checkout process taking a long time and attended by unfriendly staff.

i like the city views, and very spacious room

no parking