Staff are friendly. The room is clean and comfortable

Not applicable

Staff were corteous. Food was well-seasoned and of good portion.

Room was a bit dated and some repairs are needed.

Centrally located in Ortigas above a Mall.

It is beginning to show its age and I think most resources are being given to the Crowne Plaza next door and part of the same group. The shower was problematic in that you waited ages for a dribble of hot water and then d with cold turned it icy again, we had maintenance look at it but it really didn’t solve the problem. You have to step into the bath to have a shower, those with infirmities could have a problem.

strategic location, near to Shangrila

dim lights, the lights weren't even bright enough at night. only 3 lights working and it's not bright at all.

Room is clean.

good room however the accessories were meant for 1 person only.

nothing as of the moment.

The room was dated

Refurbished

Location

Facilities is quite outdated the table lamp is not working