Clean, quiet and comfortable

Difficult to find your way around inside. Lack of facilities for residents, everything golf orientated. Good food, slow service

Gorgeous grounds

Hard bed. Cold room. No tea spoon! Disjointed. Complicated layout. Unpleasant smelling chemical Air freshener in bathroom. First room we were given had black mould on the window. But by far the worst part is the bed and pillows. And very thin bedding for a cold room. I expect if you are a golfer these things are less important than a well maintained course.

The staff were super helpful and could have not done more to ensure my stay was nothing but to the highest standard.

The history of the property and the setting. Food was excellent!

Ok the whole the stay was very good and I would stop again however at dinner I had to request for water a further 3 times after originally being asked if I wanted some ( said yes) but then it never came until mid way through the main course ( I had a starter). I also had to ask for mayonnaise for the main twice. When asked if they were understaffed the answer was no just that a lot of people turned up who hadn’t booked so they weren’t expecting them. We could see the waitress moving quickly to help others who also clearly had issues with drinks orders. The food was excellent and arrived in good time. The issue with drinks however did drop the score down.

Location is nice and quiet , well maintained landscape and hotel. Breakfast had a great choice of items and staff friendly and efficient

We had a problem with music , my partner had to go down to reception at 1am as we couldn't get to sleep for it . Turns out it was in reception. Luke turned it down for us so was all quiet then

Great location, fabulous food.

Long walk from room to main hotel. Family rooms at far side of hotel complex.

The location was stunning! Staff were lovely, approachable and everything was amazing!

Overall place was great, and I'm not easily impressed. Staff were great, breakfast in the restaurant was of a high quality. The room was tidy and clean. The spa was good, as was the golf driving range. The building and grounds were maintained to a high standard.

If I was being picky I'd say the "opt out" service fee in the restaurant was sneaky and added £12.50 to the bill. I saw this after tipping the waitress £10 so I opted out! The spa roof needs a bit of a refresh but nothing bad

Staff were really friendly, breakfast was exceptional, the leisure facilities were amazing. Staff really went above and beyond for us.

Nothing

Stunning venue and the grounds were immaculate

Nothing

Everything , The pool was beautiful temperature. The staff were extremely helpful , The restaurant food was delicious.

The Spa wasn’t working

Lovely location lovely attentive staff

Bathroom very tired mould around bath. Getting to the room was a bit of a challenge very warren like route as I was in room 149 . The restaurant food was simply ok .

The first day the room was cold upon arrival, the heating was switched off. The second day it appeared no housekeeping done for the room, it was not cleaned. The heating still being g switched off. Managed to get it working but the heating was not responding to the set temperature. So the room turned too warm. When checking out, the junior staff at the reception desk mentioned to would pass it on to the manager. But no response received. All in all quite disappointing, not the service and room quality I was expecting, certainly not for a Marriot brand hotel.

The property was lovely and the room was clean but the tv cabinet had no back in it presumably because there used to be a fridge in there

Lack of tea and coffee 2 tea bags to last two days ridiculous !! In addition only 4 small pots of milk again to last two days just not acceptable for the price charged. In addition the room was not cleaned during our stay and I had to ask for extra towels apparently one hand towel and one bath towel each to last the entire stay is normal … outrageous They will have to lower the prices or up the way they treat a staying guest. The staff were helpful but they shouldn’t have to keep being asked for things that should be provided as a given. In addition I have sent two emails asking for an item of property to be returned to me it’s now four weeks since our stay and I have not one reply or response from the hotel !!

The property was lovely! It’s an old building and they are doing very well at bringing it to the modern world.

The building

The Xmas dinner

Great facilities and well located.

Food and beverage offering poor.

staff very friendly and helpful. The hotel was very nicely set out as well. Lovely grounds and very well maintained.

all was excellent so no issues

Comfy beds. Spotless room. Excellent and friendly staff.

Restaurant was too expensive.

We had a very comfortable, freshly painted room overlooking the grounds. The extractor fan in the bathroom did not work, which may need to be fixed. We made use of the Club bar which had a great atmosphere, enjoyed a spot of lunch and then went onto the Spa for a swim. We felt it was a little hot in the Spa area, however it was very pleasant and clean. A kind cleaner in the ladies changing room assisted me with how to use the locker! We also enjoyed a walk through the nature trail. Breakfast was very satisfying too! Overall we thoroughly enjoyed our stay and hope to visit again.

As mentioned above, the extractor fan needed fixing within the bathroom, room 353. We paid £169 for the room b&b, would be nice if we came again to find a bit more of a discount.

Location, staff and facilities. Great breakfast!

Room was very tired, couldn’t see through the window properly as it had blown. Renovation work being done above our room which started at 7.00am with the sound of scraping etc. noise in the corridor after ‘quiet time’

room

restaurant

Very pleasant dining room staff at both dinner and breakfast.

The pool/spa area is a little ‘tired’.

All the staff were excellent, very helpful. Food very tasty. Lovely pint of ale.

The noise from the builders upstairs in the morning.

The venue and the room we were given for our birthday dinner

Waiting for breakfast and some of the bits of the breakfast were very slow in coming out.

Location

Noisy guests in corridors Poor breakfast, all hot food cold and not replenished quickly enough

Spot on

Bigger sauna, bigger bath, more sun loungers.

Comfy beds, lovely views, peaceful, swimming pool and spa use.

There is a bar next to the leisure club and the food was not good there. But the restaurant good was pretty good in the evening although the choice was a bit limited. But we still enjoyed the evening meals.

The swimming pool and the grounds were its best features

Thé restaurant. It was highly over priced and the food was overrated and we had to wait to long for our food. We had been waiting for about 40 minutes when we finally asked and it came out about 5 minutes afterward. £35 for a steak with no sides is disgusting and it was tough.