Lovely hotel in a good location close to the main street in El Calafate. Staff were very friendly and welcoming. The hotel has a cosy Alpine lodge feel and was in good condition. We had a twin room that was a good size and very clean and comfortable. Breakfast in the morning had a lot of options. They also offer a packed lunch service for excursions which you can order the night before and this was good value for money and saves worrying about where to get food before you go on a trip. They also offer an excellent massage service at the hotel. All in all we were very happy with our stay and would definitely stay here again if we return to El Calafate!

Nothing, it was all great!

we arrived here after a bad experience at another hotel (which was more expensive and 4 stars), and this hotel surpassed the other one. Really good value for money

everything was great! the staff is very helpful and pleasant. room and bathroom are big, breakfast is very good , spa is very good, Everything is good. the staff is very carrying

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the jacuzzi was warm not hot when we were there, might’ve been a fluke but otherwise the place was phenomenal and we loved it!

this is the 43rd hotel. I’ve stayed at using Booking.com in the last year and it’s probably the best hotel for the price I’ve been in. Everything about it is good: clean comfortable great staff fabulous breakfast…..

Beautiful setting and grounds in the city. Great location for walking to restaurants, shops and sites.

Bathroom is very small.

Absolutely perfect! Exactly as advertised, great location and very helpful staff. Nothing but good things to say! Good value also.

Nothing

great location

n/a

location, cleanliness, comfortable rooms and bed, good breakfast

can’t come up with any particulars

They have decent traditional food in the property and very affordable price massage. Staff was super kind

Nothing

The suite was comfortable and warm. The breakfast was good enough. We spent little time at the hotel, mostly riding and enjoying the sights. This was a great choice for us because the hotel is close to the city center and there are many great restaurants nearby. The staff were very friendly and helped us with all the problems we had.

The shower is not perfect.

very comfortable rooms, large bed, excellent and welcoming staff, run shared areas to hang out

n/a

great location. friendly staff

street noise - poor bedding

The staff were incredibly hospitable and the location was central to the main town. The buffet breakfast was also amazing and we loved the facilities like the pool table and ping pong area.

Nothing!

The staffs are very friendly and helpful.

Location is good, not far away from the center. Clean. And Juan at the information desk was very kind and helpful. He was always part of a solution, not the problem.

Breakfast can be better.