The staff was extremely polite.

very friendly and cooperative staffs, wonderful service from them.

the air conditioner was not working well, in the toilet the hand pushing shower was having problem, the water heater kettle was not functioning, the furniture in the room was so old and not clean. toilet bath tab was dirty.

As usual, amazing service from the Galesia Staff. Did not disappoint at all. This time I got a better room and the overall experience was much better than my previous stay. The communication with hotel staff was also smooth and efficient. I had to extend my stay by two more days and the staff did their best to accommodate my needs.

As usual, the slow WiFi. Honestly, I think this is the only downside of this place.

Amazing service. The staff were friendly, polite, helpful, and informative. Every hotel and private host should be like this.

Washroom appliances were sub par, slow WiFi, mediocre breakfast.

good