Location

The staff and service are rude and not helpful. They don’t care to help you at all.

Great location. Average breakfast.

Dated property. Luggage took too long to arrive from the car park.

je n'en pense rien. je n'ai pas pu y aller.

The location is brilliant as is the secluded garden. We had little contact with the staff but they were very friendly.

I stayed here years ago and my room was much more atmospheric - more in keeping with the entrance to the hotel. I suspect I was in an annexed room this time which was sparsely furnished and really could have been any hotel room anywhere. We were in a more expensive room which basically meant a few steps up to bed and a separate WC. Some drapes and pictures could have made all the difference. However, our main concern with the room, hence the lowish review, is that the mattress was rock hard and sleep was dreadful. I can't believe that many people would prefer that. Sadly, we felt the room lacked that wow factor which could easily have been achieved. A couple of tea bags, not replenished, wasn't very welcoming, nor the derisory soap and shower cap. I'm sorry for this negativity but it was a long promised romantic trip which just felt a bit flat.. However, it's very clean and of course its central, yet quiet location, can't be faulted.

Location

Customer service is horrible and staff are rude and not friendly

Location is great; breakfast very good; luggage service excellent; staff professional; garden pleasant.

Nothing really except that we could have used a swimming pool on the hot days.

location

bad communication about access and parking, room decor was not very nice, felt like a chain hotel, not a nice French hotel

Nice continental breakfast.

Carpets were old and tired looking. Inside halls very Dark and lacked light or brighness.