free shuttle between shiguira complex (hotel-thermal pool-beach) small private beach at the hotel.

breakfast starting at 7am is too late, there were a lot of stressed elderly people in line before the service start. Many people wake-up early in the morning so starting breakfast early would help to not be overcrowded as it was when I stayed at the hotel. It is very frustrating during rain season when you have only few hours of sun you see a sunny morning out there and you have to wait for breakfast. The pool should be open until 22:00 because there's nothing do at night in Miyako a pool bar and music would turn this hotel in a great resort.

Breakfast buffet selection was brilliant, staff were very friendly, facilities were clean, beach very convenient

There aren’t many shops or convenience stores close by.

Staff and cleanliness

Cold food and lack of variety both in the Breakfast and Dinner . Food was very low quality .

Breakfast generally was good, but variety was a bit poor

Food court was very crowded and slow in service (took more than 1 hour to get the dinner)

The location was good. Miyako Jima is a beautiful island.

As a small business owner, I usually cut businesses a lot of slack but I have to speak up about an absolutely horrible stay at the Miyako Breeze Bay Marine Hotel (part of the Shigira Seven Miles Resort). We paid 1,400 USD for myself and my daughter for a three night stay. The room had cockroaches, a horrible poop smell came up from the bath trap and the beach at the resort was closed due to a “typhoon” the day before the typhoon arrived. All other beaches on the island were open so we rented a car and swam at five amazing beaches. The service at the hotel is horrible. I have lived in Japan for over twenty years and speak Japanese so language was not the problem. The worst experience was the last night I was eating with 20 friends and they said I could not get the course menu that night because “there was no more food”. I wanted to pay for the course but was told “no food”. I was last to join the dinner party so accepted to eat buffet. I was told four times by the assistant manger “not to share my buffet with anyone”. It was like I was five years old. Got the message -no sharing my buffet. However, When I sat with everyone else they served me the course appetizer as everyone else. I was confused, so before eating we checked that everyone else had their appetizer plate. Everyone else had their plates so I started eating the appetizer assuming maybe they found food. Half-way through the appetizer the waiter came up and took it away saying, “no you buffet”. I said ok, but let me finish so you don’t waste the food. He said “no throw away”. Absolutely crazy behavior. I served myself buffet all night (not a problem). Note: The course and buffet looked very similar. When coffee was being served out of a coffee carafe, I asked if I may have some since they were serving my party and again I was told “no you buffet”. It was being served out of a carafe, not being made one by one.

The location of the property is great! The buffet breakfast kept us going for the entire day. The food options and the onsen nearby make it an easy stay for couples or families alike.

The english ability of the hotel staff could have been better but it still didn't pose a problem. More drink machine facilities in the main building would help.

Garden and pool is nice.

When we arrived we were welcomed in a beautiful shiny lobby of the hotel. When we arrived at our room we were welcomed by animal feces next to our room door.( I guess it's still there.) The kitchenette wasn't cleaned for ages. Coffee stains, mold, dirt...same with the dishes and table. I insisted that the room was cleaned again. It was better but not clean! Before corona this would have annoyed me - these days it worries me. I wonder if an appropriate corona cleaning has been done!?! If it is impossible to perform a normal cleaning.