The services was great. When we did the check-in we we're not notified of events/ timing to eat or any activities in the reaort. We had to walk around and ask, last day was when we realized there was a board with weekly events and activities but they never mentioned to loomat the board for additional information. We wantes toneat at one of the restaurants, we didnt know we had to make earlier reservation to eat at one of those restaurants. I truly believe that information should be given front desk when you 1st check in. Food services at Cofresi buffet needs more attention, attention at casa Blanca tropocal is better.

Overall the resort was great. I was there for a wedding and enjoyed the stay. I think improvements can be made when trying to make dinner reservations. The VIP office was closed whenever I tried to make a dinner plans and had to call from my room phone. I also think for the VIP price, Wi-Fi should be offered. Had the most fun at Harmony Beach. Manny was very attentive and provided the best service.

Amazing places

Nice

The cost for the resort is very pricey for 5 days and to not include the room a tiny TV leaking faucet, fire alarms, going off etc etc. There's no reason for this to happen when you pay this type of money. If you want better clientele you have to submit better service. No excuse. Won't be staying there again

Great customer service and friendly staff

Overall was just horrible, check-in was delayed by an hour and a half, Dont get the vip Only few restaurants Most of the areas closed Worst customer service received ever(no manners)

You are excelente you don’t have to change anything it was all perfect