excellent staff specially welcoming Elif was very helpful and made our stay so enjoyable.

none that I could remember

It is a very modern hotel with beautiful facilities, especially the gym and adult pool. The food quality wasn’t overwhelming but it was good. The staff was exceptionally friendly.

For the price you pay, the standard of the hotel was absolutely too low. It is overcrowded, loud, and the main restaurant is messy and feels more like cafeteria than a 5 star hotel. There are multiple restaurants that seem to be more quiet and high end, yet there’s an extra cost of 35-50€ per person (which we weren’t willing to pay as the hotel itself was already very expensive). The food you get within “all inclusive” is very limited and repetitive and room service as well as food by the pool costs extra as well. All main facilities such as the infinity pool and the two beaches were full of kids, so the only place we could somewhat relax was at the adult pool.

Excellent service. Everything included (high quality cocktails, chocolate). Great beach.

A salad mixing service at the restaurant would be a nice addition. The fluorescence lights outside the main cafeteria may be replaced with warmer lights.

the staff are great, special appreciation to Elif and Emre

The hotel entrance and common areas and the welcoming experience The staff was great and very helpful, always very attentive to our demands and going the extra mile. Special thanks to Elif and Tunahan. The room was big, the shower nice and spacious, and the bed very comfortable The breakfast buffet was very rich The buffet for lunch and dinner was also pretty good, with plenty of options, and very good food quality considering the magnitude of the hotel - If you like meat, I advise you to try the lamb chops and the beef ribs (they do not have them every day) The different all-inclusive restaurants, especially Nautilus that open 24 hours, and the Patisserie was great - don't miss the San Sebastian cake (Patisserie) The pool area was very comfortable and perfect for chill

- There is a Doctor during a reduced time but under a fee (not cheap) - There are shops to buy clothes, to cut your hair, etc. but not a pharmacy to buy basic first aid things or medicaments. However, you can order them at the hotel and they will deliver them to you in a short time for a reasonable price - At the SPA they do not provide bathrobes (unless you go to the private SPA area or book a massage or treatment - under a fee), you need to take yours from the room - The orange juice did not look like fresh-squeezed orange juice to me, which I would expect for a 5 * hotel of this characteristic - The service in the pool was sometimes very slow, maybe they could schedule more personnel for that

I like everything in the hotel it was more than i expected . Great staff. Great cleanness. Best food . I”ll back shortly for sure

Nothing

modern and no expense spared for the guest

there was nothing to but like

beautiful location. went there for 9 night with my wife and 1 year old son. staff were excellent. kid friendly with water park and kids club to entertain.

nothing

Everything was perfect the staff was very king . Mustafa from the staff was kindest person i have ever met

Nothing

Honestly, one of the best family holidays we ever had! The hotel was beautiful and of a very high quality standard, and the staff were amazing.