La amabilidad del personal y lo expeditos para apoyar las necesidades del viajero

La limpieza, lo acojedor que es la hostal

La amabilidad en la atención, la ubicación

La escalera, le falta otro pasamanos.

Das WC-Papier.

Unser erstes Zimmer war dreckig. Das zweit war ok, aber es war ebenfalls Schmuddelig. Die Frau an der Rezeption war unfreundlich. Es war viel zu teuer. Das Frühstück wurde Abends oder früh morgen für jeden Tisch einzeln Vorbereitet. Der grosse Nachteil ist das jeder alles bekam. Es war zu viel man konnte gar nicht alles Essen. Das resultat ist entweder wir dann am nächsten Tag alles wieder aufgetischt, was Hygienisch nicht vertretbar ist oder man wirft alles weg. Das Tema Foodwaste ist hier sicher noch nicht angekommen. Personen die dieses Hotel mit einer 9 oder 10 bewerten sind entweder beeinflusst worden oder haben keine Ahnung wie man Hotels bewertet. Was geben Sie an einem Hotel wenn diese gut bis sehr gut ist.

The beds were very comfortable, the breakfast was big and good, and the staff was very helpful. We also rented our equipment for the w treck here and they even made sure we could get the same room after coming back from the hike.

Ensuite bath

Poor breakfast

You can have breakfast early because they prepare everything on the tables a night before

There were 2 shared bathrooms. There was a very bad smell in one of them. The breakfast was very limited.

Cheap private rooms with a private bathroom. They also serve breakfast (bread, ham, cheese, tea/coffee)

The shower had really bad water pressure and my pillow was super lumpy.

Really great place near the centre of Puerto Natales. Comfortable room, very nice breakfast, and kind staff. Would warmly recommend! :)

staff wasn’t kind or helpful

spacious twin room with private bathroom.

No aircon or fan and can get quite hot in the afternoon. Host family do not speak english but you overcome that my having a spanish translation aap on phone.

they were very flexible with the check in time (later in the evening) and let us store our excess stuff for 3 days while hiking in torres del paine

not regarding the hostal or its owner but people where taking the breakfast of other rooms. so if you show up „late“ you might find a couple of things prepared for you missing.

NOTHING

I told the hostel owner that I wanted to pay in Chilean pesos. She asked me for a higher amount than today's exchange rate. So I just said a few times that the exchange rate was not right. But she didn't even pretend to listen to me and she ended up yelling at me and telling me to get out of her hostel. She was crazy about money. She was very rude, disrespectful and terrible. She is not qualified as a hostel owner. It's the first time in my life that I've written such a bad review. I can't understand that such a bad hostel exists in Puerto Natales.

The place is cozy and the room is comfortable. Very well located.

Clean and comfortable hostal with friendly staff. Rebooked three times and they stored our luggage in the interim. Good breakfast made nice and early for your hiking trips.

The bed was comfortable. The private bathroom had a window! Very nice!

The breakfast: not fruits, it was just "without love" coffee was bad. Bad bread, no roster, why?