We needed a large house that could accommodate a group of 9 adults (married and singles). This house was very spacious inside and out. It had everything we needed to cook, bbq and just hangout/relax.

Me encanto la casa está muy cómoda y tranquila para toda la familia cerca de todo Claudia siempre al pendiente si necesitábamos algo Responde rápido a los mensajes, en la casa puedes encontrar todo lo necesario para disfrutar de vacaciones, atrás esta un lago la cual puedes ver tortugas, iguanas y patos Realmente lo disfrutamos Muchas gracias por su atención durante estos 6 días

Check in process was great, we were greeted by the property manager at the time of check-in who took the time to show us the property. We stayed there for 4 nights. The first two nights where fine. On the afternoon of third day, all A/C units went out and could not be repaired. This made for a miserable night. A handy man who was around basically kept us awake until 2:00am troubleshooting the issue without success. We had booked a ziplinning trip for the following morning at 8:00am, which certainly made for a rough start… A/C’s were repaired the following afternoon. At this time, the house was brutally hot… 🥵🥵 The following evening (our final night there), the property ran out of city water. No showers, toilets, etc… it was repaired late that evening, but it took until late that night for service to be re-established. Apparently, a bad float or something like that in the house’s booster system… 😕 I understand these things happen, but unfortunately for us, this changed the tone of the trip as we were tired and reluctant about what else will happen… 🤯🤯 For us in general, it will make us not consider airbnb’s in Mexico ever again, when hotel options are readily available at lower rates with all inclusive amenities (we paid nearly $600/night for this house).

It was a great experience, everything was very clean an organized, the staff was always friendly and helpful, I’m very thankful for everything.

It was exactly what it says, it was clean, great location and great amenities. We have no complaints, The bed in one of the rooms was hard, but nothing horrible. The entrance to the location is a little tricky, but as time went by, the guards got to know us. Besides the house being awesome, we got to use the resort and got massages and the Hotel El Cid helps us to get tours and activities. We will be back for sure!