was not provided with a Ground floor Suite. Instead was provided with a Simple Motel quality room on the 2nd floor, that lacked Any furniture = Nowhere to sit. No complimentary Safe. Poor internet access. Soft bed, with Extra-Large pillows = too full / bad for the neck. The Food was fair / Ok. Nothing Special, even in the better restaurants. Had to reserve a table each day = A Real Hassle. 3rd -World quality Shuttle bus to get around the resort. Water drinks and low quality beer / wine.Security Guards EVERYWHERE / partitioned areas relegated by bracelet collar = level of status = how much $$ you paid. No general-style Cafe.No Dance Club. Really small room they call a gym, with old equipment. Shaby Medical Service = a single room, that's ill-equipped, poorly stocked with medical supplies and run by a single Dr. for the entire 4,000 person capacity. Overall, Poorly Managed Resort!