The listing made the house look stunning but the actual house was not what we expected. We did have issues checking in but host was able to help us promptly. For a weak stomach the smell of the home was overwhelming. We had to buy things to make the house smell decent. There is ants so you can not leave food out in the kitchen. The game room is completely separated from the house so going up and down for kids wasn’t the best.There was also a siding of the house coming off so we were scared to park our cars in the drive way. It had enough space for everyone to sleep but no dining area or table to fit the amount of beds there is. Overall we had to make the best out of what we had.

My family, along with three other families, booked a house to stay in on July 12th, the Friday following Hurricane Beryl's impact on Monday. I maintained regular contact with the host, understanding that many in Galveston were without electricity. Less than 24 hours before our stay, I asked the host if they could guarantee we would have a place to stay if we drove to Galveston. At that point, they informed me that my only option was to choose another date, which was not feasible for four families. When I asked if they had another place for us to stay, they did not respond. I had to work with VRBO directly, and their customer service promised to help me get a refund. Just one hour before our check-in time, the host offered another house and refused to provide a refund, insisting that I was canceling. Despite my patience, knowing Hurricane Beryl had affected everyone in Galveston, VRBO’s rules state that in such circumstances, the host should offer a refund. I am still waiting for a refund. VRBO customer support refunded the VRBO fee and advised me to work with my credit card company to get a refund from the host. This is unacceptable. Hosts should do better, especially when they are unable to provide the accommodations promised or a timely refund. Avoid this host to prevent a similar experience.

My husband & I took my son & about 10 of his friends to spend the weekend for prom. The main reason I selected this home over others was because it stated there was a community pool, however, what they failed to mention in the description of the home was that the pool is seasonal & would not be available during our stay. Unfortunately, we didn't find this out till after booking. Because of the ages of the boys we were taking the pool was one of the perks that we were looking for in selecting the home. So this was quite disappointing to find out afterward. There was plenty of beds to accommodate the number of guests for sleeping however, there are not enough chairs or a table to accommodate that number of people to eat. Fortunately, they were young boys & didn't mind standing around the kitchen island while they ate. Some had to sit on couches, but this was my mistake for not realizing before booking. The shower handle downstairs was broken, but quickly repaired by the hosts maintenance. The home was cool & comfortable. The game room was the groups favorite part of the home & fortunately big enough to keep them all entertained. Another great part was the beach being so close & just a 2 minute drive from the house. The home itself needs some work done especially the plank flooring & the kitchen feels compact & crowded, but it was still a nice place to relax. There was one towel set for everyone, but no where to hang to dry, maybe some hooks in bathroom would be beneficial.

I would be happy to stay here again.

We stayed here for 2 nights on our adventures across Texas. The house had everything we needed and was perfect for the kids!

This property is great for large families staying on Galveston Island. The house had a lot of beds. The kitchen even has kitchen supplies for a large family. There are plenty of island activities immediately nearby (gulf beaches & bay fishing).

Overall I had a good experience. The complaint I do have is the cleaning crew arrived at 3:30 pm and check in time was 4. We had just drove 7 hours and at 4 we went ahead and went inside. They were not done cleaning but they should have started way before 3:30. They spoke no English so was frustrated. The game room smelled like mildew.

Overall the stay was great! We did have a small issue with check in and the keys not working, but luckily the property manager kindly sent maintenance out to assist us. They quickly fixed the problem and we were able to enjoy the rest of our stay. We did have some trouble with the upstairs shower being cold, but I did alert to property manager. They kindly offered to send someone out but we were often gone and out of the house, so we just used the downstairs shower the remainder of our stay or used the upstairs shower to cool off. They also were nice enough to pick up my mom's cup and worked with us to mail it to her. Overall great stay! Some things that may be nice to add to the stay or bring with you -- blankets! The AC works fantastic but we did get a little chilly. Thankfully we often pack a few blankets just in case the house doesn't have them. It would also be nice to have wood to start a fire in the fire pit in the cooler months.