Dining staff was not friendly and helpful. Not a five star property per me.

Very dirty pool area. Limited breakfast

As per usual I was very impressed by my recent stay at my favourite hotel. Ramada has some of the best hospitality of any hotel of the size, location and rates on the Juhu area. The staff, from the reception team to the hygiene and upkeep crew are friendly, polite and helpful. Of course, the food and drinks department managers, are always happy to help you to ensure that your needs are satisfied. A drink by the swimming pool is a joy I still remember with nostalgia. Highly recommended for everyone, regardless of the occasions, celebrate them here at Ramada by the sea.

I would not recommend this place. It’s advertised as 5 stars hotel but it barely qualifies for 3. There is s smell of mould around the hotel, it’s outdated severely, the A/C on the corridor doesn’t work.

Excellent stay at Ramada Plaza, Juhu. Noisy neighbours next door but besides would definitely recommend.

Pleasant Stay & Friendly Staff…

Reception staf is not polite and this place what you see in pics it not even close to that. Guest can not even can visit you in the room.

Very nice end to our trip around India, the only negative was it was definitely not quiet until after midnight outside the hotel. Other than that fantastic

Typical old school American style large hotel. Super staff and very comfortable, although some updating needed. Pool furniture somewhat tatty. Food good and service very attentive. Helpful travel desk. May have been a 5 star back in the day, but not now!

A clean hotel and staff were very accommodating

Good location on the beach. Very courteous and friendly service by the staff at dining, housekeeping and baggage services Only complaint is that we got charged more than the rate quoted on our booking, as hotel took a commission on dollar rate so we ended up paying interest. They should have warned us about this before they effected payment on my card as I would have paid by INR instead of CAD. Other than that no complaints.

Overall the hotel is lovely and in a great location, very close to Juhu Beach. Service and cleanliness was generally very good. Couple of down sides - hotel charged us for tea as our flight was very early even though it included breakfast! The breakfast area is narrow in places causing accidents. That said it was a good stay.

Amazing experience. Beach and street food stalls within stone throws distance. Great breakfast options. Great gym, jacuzzi and steam room. If come to Mumbai again I would stay here again. Whilst not modern design, functional requirements all good.

The staff went out of their way to be helpful. Poolside area needed more wait staff and cleanup should have been done without prompting. The hotel driver, Mr. Santosh Mishra was excellant and very proactive when taking us to the airport for check in. Didn’t just drop us off but made sure we entered safely. Would recommend this hotel as a layover hotel. Remember you are in Mumbai on a local beach.

Cleanness, Service and food was excellent

This stay on this occasion we were very happy with the level of service we received and the location of the hotel and food availability around the Area

We stayed altogether for 14 days The staff from Bell boy to housekeeping were very friendly and went out of their way to help Our big thanks to Brian at the door and Davendra in house keeping. Overall the stay at the hotel was very pleasant experience

Hotel is right next to Juhu Beach with all the hustle and bustle. Friendly staff from the door to the cleaners and all in between. Would definately come again.

Back to the 1980ies feeling when it comes to room and facilities. Room is large enough, but lack of a hand held shower head is a bit of a drawback. On the positive side swimming pool is nice with deeper areas allowing a proper swim. This holtel has quite helpful personnell at the entrance that we appreciated a lot when getting our luggage and ourselves into a taxi. All in all it is an ok hotel that could do with some changes to bring it to the XXI century. Area around is a bit challenging - at times very heavy traffic on the road just outside hotel premises. People "begging" for money just outside the gate can be a challenge, as some are quite intense in their pursuit of not just a few coins, but rather larger bills. Rooms at the back have not much of a view, but are probably quieter than those facing the road. However for plane enthusiasts, rooms facing the road could be fun - you can get a glimpse of planes taking off frm BOM airport.

Excellent Service

The staff were excellent, service great. good location close to Juhu beach. The only thing that I noticed was that the decor was dated

It was amazing staying in Ramada all the way in fact we will be going back soon can’t fault it

This visit was for my son’s wedding shopping. The stay at Ramada was beyond imagination. The staffs were very courteous helpful and friendly. The management is approachable and alway checking to make sure the stay is an enjoyable one. The housekeepers are very friendly and helpful, cleanliness is to the par and we as guests are being looked after really well. A hotel I will recommend to everyone.

Very good

Showers are not warm enough and keep switching off and only have a rain head so hair keeps getting wet. Access to the beach is a plus and location is convenient from the airport. Staff are friendly and very helpful and it feels safe. Mosquitos in the room and some bad odor intermittently Hotel feels a little worn and needs updating

We had a 3 night stay at this hotel. The experience was not so good. Staff were not helpful from reception to housekeeping. No direct number to call reception or housekeeping. Everytime we had to call an operator to transfer the call. And sometimes the operator would not answer. Once I even had to call the outside number of the hotel asking them to transfer to housekeeping. And at the time of check out they tried to charge us for this call as a STD call! One thing that annoyed the most was the hotel policy to allow 3 devices per toom to be connected to wifi. Our booking was for three people and we had three smartphones. The moment we tried to connect one laptop, it didn't work. So we had to call reception evertyime to reset the devices and choose the most important three. We mentioned this to the hotel staff but they only referred to the hotel policy.

Great stay and overall service! It is in the close proximity to restaurants, beach, shopping etc. thoroughly enjoyed the stay at the hotel!

Everything very good good service

Hotel rooms were nice and comfortable. Staff very friendly

Staff were excellent, was allowed early checkin and very hospitable. Thank you

Staff service. Very helpful and professional

Its all together looks old BUT location is very beautiul and scenic