Great location for easy access to freeways and good food areas nearby. Toiletries were always restocked.

Very quiet and clean breakfast was good sausage eggs pancakes fair for continental breakfast

pretty quiet in the neighbourhood. not far from shops, reataurants and the huntington library and close to freeway.

Clean

The room had a weird smell. Noisy neighbors above. Overall nice stay. Friendly staff.

Good

It’s ok, photo looks great, AC is loud. Free breakfast/coffee.

The room had 2 double beds that weren't very comfortable, but rather decent, room is not very spacious, shower pressure wasn't that great, it was quiet at night, parking was easy and accessible, shampoo, conditioner, body wash, hand soap and lotion dispenser were available in the bathroom and it had a good HOT breakfast. The front desk employees weren't very friendly or welcoming. They were average. The lobby area had some sort of remodeling going on. It was an overall good stay, but nothing over the top. It's about a 25 minute drive to Universal Studios Hollywood.

Small, at the end of a strip mall!!! Pool was a tiny joke. Room had smelly carpet, shower didn't work, room dirty.

It was clean and quiet. For breakfast when we went down they were out of bacon and sausage. That was a little disappointing

The staff was incredibly friendly and helpful. The room was clean and quiet. Breakfast had a nice selection for everyone. The pool was clean and the hot tub was hot. We had a wonderful experience and we would highly recommend it.

exvellent hotel, roo. clean and personal friendly good location and good breakfast

This property was easy to access.

Rooms size is compact

Excellent

The staff at this Holiday Inn was extremely nice and helpful. When staying in Pasadena, I would prefer to stay downtown but prices were really extreme during this weekend and this hotel had a good rate. The room was clean and everything worked great.

Hotel is a bit dated; but bed was comfortable and shower good. Typical HIE breakfast (good). Liked the parking garage. Daily housekeeping was nice. Pool and hot tub seemed clean (we didn’t use); but there weren’t any covered tables or chairs in pool area. Guest laundry very clean.

Very friendly check in, clean room and hotel and easy parking.

The rooms were very clean and updated. I was surprised they charged for parking. Did not notice they were going to charge me for parking when I booked the hotel.

Staff very helpful

There were ants crawling up the wall the morning of our check-out. When I notified the front desk she said she would notify maintenance. That's it. It took another agent to step in and say that she would comp us $25 for our stay. Will not return to this establishment.

Clean and staff was friendly

Quiet , loves that. Breakfast was good. In the rooms you get Dove shampoo, Dove conditioner ,in dispensers ,good to know next time I won’t pack shampoo , Conditioner or bodywash

We usually love Holiday Inn Express and Suites hotels, but this location was more like a Best Western. The front desk staff was great, the building was older, elevator wasn’t working upon arrival, and breakfast was terrible.

We went to a swim meet , to stay in the hotel to sleep between prelims and finals. , I couldn’t sleep because the cleaning person was vacuum all the time between 2-3 pm that it was the time for us to rest , then at night couldn’t sleep because the guest from upstate was stomping too much . I report this incident .

Wouldn't let several guests (including me) to check in until after 5 PM. Will never return.

We loved everything about this hotel. The staff were very friendly and professional. If I were being really particular, the shower water pressure was pretty weak, but otherwise, we had a wonderful time visiting Pasadena! So many places to walk!

Pretty good

The room was clean but not well maintained especially the bathroom with chipped tiles. The small refrigerator was not functioning well. It wasn't cold & it didn't have any type of control mechanism. Front desk said repairman will come in 15 minutes then after 30 min, she called back & said all refrigerators have the same temp. She offered change of room but that didn't make any sense if the refrigerators are the same. Breakfast isn't cook to order like the other Holiday Inns we've been to. Parking is not secure. Location is noisy even during the night. Some recording kept playing about 'police have been notified' - it's some security being breached but no idea where. Also lots of Tesla jockeying for position at the charging location which takes up most of the parking in front of the hotel.

All very good until the last day. A large cockroach appeared in the bedroom

Property was okay. The A/C unit under the window had a sign that said “do not touch, use thermostat on wall to adjust air” but there was not a thermostat on the wall so that was confusing. Even after figuring it out, the bathroom did not have any A/C so even though it was only February, it was warm and stuffy in the bathroom. The bathroom only had 1 towel hook and 0 towel bars so that was annoying. Also, I saw a huge rat right outside the main entrance.

Aside from the hallways and my room having a weird smell (my room was fine after a day), overall it was a very nice hotel. The room was great, I loved the bathroom, and the complementary breakfast was very good. Would definitely say here again.