The room was clean and comfortable. This was the perfect location for seeing the sights.

The AC was acting up the whole time. The shower pressure was not good. We loved the customer service and give you great reviews because of your staff.

Everyone was super friendly and helpful! Especially the doormen! Hotel was clean from top to bottom! Comfortable bed/pillows!

EVERYONE WAS AMAZING! This was my first time traveling to NOLA and they made my birthday special!

Oddly enough the only real complaints were the temperature of the room. The AC was working fine but the room still seemed hot. The other complaint is that they had no firm pillows.

Perfect location and hotel was very nice. Staff was helpful and very attentive.

Nice and clean!

2nd time staying in this hotel don’t think I ever change when o come to the city

Fantastic, going to be my go-to when I’m in NOLA

Great service, clean, located near bourbon street.

Loved the hospitality from the staff to the guests! Cleanliness was great and the location was superb!

I will be back!

Stay was really relaxing, room was very cozy, I went for an early morning swim and workout which was amazing, breakfast for two was reasonable, the bar was perfect food was delicious, and all great staff, I would definitely stay at this location again.

Exelent place to stay.

The rooms was clean and cozy

Great location....good bar drinks and food. Staff is very hospitable.

Great place to stay!

The NOLA JW for several years now has been my favorite place to stay while visiting the city. However, this was possibly my last stay there. The hotel over all is up to par, but the staff seemed limited and overwhelmed at check in. The valet was hard to locate most times at checking my vehicle in/out. Safety is important in New Orleans and the motor court area is well lit and does have someone on the area at night. The front entrance on Canal St. is not well lit and there is no security or doorman there. So there is a slight rush to use the keycard to gain entry. The rooms are average: need dusting of furniture and cleaning of mirrors, showers, and toilets. This stay the toilet had rust around the bottom and the shower stall floor seemed dirty. There were limited towels, no coffee cups the first day, and a musty scent in the room. It didn’t smell fresh or really cleaned. The window sills were damaged also. And the tv had another guest’s name on the display for my entire stay. When I inquired about this I was told it was probably the previous guest and the name would go away, it never did.

Gentlemen at the front desk was very accommodating when asked about concession for a 4 hour water outage.

Hotel was clean, staff was horrible

Great overall experience

Its been almost a month and I have not received my security deposit yet

The location was great and convenient hotel was elegantly decorated. I did not like that there was some construction going on in the room above us it was a bit noisy. Otherwise it was a great stay, will be back again!

Hotels was in the Perfect location for shopping and partying bourbon at was 2 min walk across the street 5 star hotel

I didn’t understand what the destination fee was for just to get what they say is a $20.00 credit for each day you’re there to put towards purchases at the hotel. Puzzling! I feel I just got got!

Perfect location for walking everywhere. Also very close to public transportation and shopping. The room was beautiful, pool a bit small but gym was spectacular.

Not the most inexpensive hotel in the area. However it is worth every penny. Hotel decor is very luxurious. Rooms are excellent with comfortable large beds. Staff is the best part. From valet, front desk, housekeeping to the restaurant and bar staff are excellent at their jobs. Extremely polite and professional and yet I felt like they were giving me very personal service. Location is perfect.

The hospitality was top notch. Loved the updates all through the building and the room.

Staff and property was great!

Great property will stay here again!

Very nice, spacious, and clean. Easy check in and out. Great location.

I just completed a stay with my sisters. We stayed from May 12 to the 17th. (2024). Our stay was exceptional! The hotel staff was very friendly from the door men to the front desk. We also used the concierge to book some excursions for us. I can’t remember his name, but he was exceptionally wonderful. The food at the hotel bar was great. The staff and bartenders were very friendly. I would Definitely recommend a stay here and would be back again.