I've never stayed at Homewood Suites before. I booked this hotel because it was very close to my sisters house. This hotel was such a disappointment to me and my husband. We weren't expecting anything fancy, but this was SERIOUSLY run down. There were huge stains in the hall going to our room. The vinyl plank flooring they used in the kitchen area was so buckled up that it was definitely a tripping hazard. My husband had open heart surgery just a month prior and I was scared to death he was gonna trip and fall getting something out of the fridge. The sheets were too small for the bed and kept popping off and I swear it looked like they'd used a mattress protector as a "blanket" and it didn't seem all that clean. Whatever they'd used to clean the floors, left them sticky so my shoes would make that awful sticking-to-the-floor noise whenever I walked across them. The bathroom had ONE BATH TOWEL for TWO GUESTS and there was no floor mat or towel to be used as a floor mat. My husband almost slipped and fell getting out of the shower onto the tile floor. If I hadn't already pre-paid $358 for our two night stay, we would have checked out and gone to another hotel. When we were checking out, I politely mentioned to the front desk about the floor coming up in the kitchen being a trip hazard. Her response let me know my room wasn't the only one. She said the hotel would be renovated soon but we were MAD that we had no idea of the condition when we booked. I will NEVER stay again.

Hotel definitely needs an upgrade water spots in the ceiling and carpet in elevator needs cleaning and needs changing the smell of the hotel is mildew and moldy beds needs replacing

The place was clean and comfortable but it was outdated. It was in a good safe area.

The suite was not very clean, no soaps are courtesy items, couldn’t sleep cause I felt the room was not clean to my standards, I’m use to 4 stars are better and my ac went out and this was a last minute hotel for one night

The staff

We stayed at homewood suites in mobile for 2 nights. The hotel was kinda tucked away but we found it. The room was a huge 2 br, 2 ba suite. Exactly what was needed for our family of 5. The room is a bit dated but very clean and comfy. We didnt expect for the couch to be a pull out bed but that just added an extra plus to our stay (kids didn't have to share a bed). The breakfast was phenomenal. They offered a pretty good variety and it tasted great. There was often a line for the waffles also. The pool is decent. It is small but it goes to 5ft. The 1st night we went swimming there were about 20 teens in the pool already at 9ish at night being very loud (this is def not on the hotel more so their parents). I will say that the woman that checked us in (didnt get her name) was amazing, sweet, kind, informative, helpful, and made everything very smooth and pleasant for us. Overall great stay and will be staying there again!

Very nice staff. Everyone was very friendly, professional, and helpful during our stay. The lack of ice machines on the property was a problem. Staff did supply ziplock bags of ice, but that wasn't what we are accustomed to. Not knowing who handled the ice or how was a factor.

Roomy comfortable room. Close to Mobile airport for early flights. There was evidently some kind of water leak in our room near the window (it was raining hard) as the carpet was soaked. Didn't smell musty but it will cause a problem if not fixed. Nicely designed rooms but some items show wear. Great breakfast and it was put out a little early to enable us to have breakfast before we had to leave for the airport. Hotel is in an attractive wooded area.