Staff were so helpful, really go out of their way to help sort out any problems. Well done.

Nice - no frills establishment in the heart of Cairns - Including a lot of noise at night & morning - to be expected when located in the city

After completing a packaged tour, I needed a reasonably priced and convenient accommodation in Carins before an early bus, so chose Hides as it was close to Cairns Railway Station. My checkin experience was soured slightly as the reception would not accept "tap and go" cards for the deposit, unlike all other hotels. Once I got into the room, I was quite impressed with the facilities, especially with the bed side lamps with in-built USB charging, The room itself was spacious and comfortable, more than acceptable for an overnight stay. The location is convenient to shopping and cafes in the city. Overall would stay again.

We loved the position of the hotel with easy walking distance to the shops, Esplanade, night and Rusty Markets etc. Also our room was bigger and better than expected and the staff were always very obliging and helpful !!

It would have been a great hotel but is a bit run down now

Great affordable hotel at the heart of Cairns CBD. Will be back

There were small roaches in my room and the wifi was unreliable.

Bathrooms lack a basic thing like a towel rail. Shower was either boiling hot or freezing cold.