Beds are uncomfortable. Additional blankets not available until following day.

) judge hotels by cleanliness, quiet and by pillows 5 stars for all 3

Spacious rooms and easy to walk to food places. Love the area!

Was it being recorded when we checked in there wasn't enough towels first of all they didn't tell me what the hold was on my card or nothing other sort. It took him forever to check us in. Couldn't get his machine to work for the credit card now I guess it was OK.

I brought my teen girls up for a concert. Booked this room so I could relax in the hot tub while they were at the concert. I drove back from concert venue and got my swimsuit on and got in "hot tub" except it was not hot. A mild bath at that. Got out and not happy I wasted my time and gas instead of just shopping. Figured we could try again at 9am before check out at 11. The room was clean enough, not much space. The pull out couch lined up with maybe an inch from the double bed closest to exit. Basically sleepable at most. Got up for the breakfast with the teens. The eggs were microwaved, there was only onion and chive creamcheese for bagel until I asked for some, the syrup ran out and the oatmeal was watery. But hey, it was free... Went at 9 to see about hot tub and unlike the website states, found out it opened at 10 and not 9. So we had 1 hour to use pool before check out. Came back at 10 and hottub was maybe 80 degrees. Didn't even bother. a few of the girls got in pool for 30 min. Overall, was super disappointed. I thought I was actually getting a nice hotel and room. Felt like pictures were from 20 years ago. I went and started to actually look at reviews and saw people complaining for months about broken elevator. It's still broke. Only 1 that works. I mostly used stairs that were crazy far to walk to. This morning got an email about charging for parking. At checkout I asked what the heck that was about and was offered a credit. Happy there wasn't bed bugs.

IT s was really an amazing stay

The front desk gentleman was awesome. Made me feel welcomed.

Great place, clean rooms, nice set up. Breakfast was good.

I chose this hotel for pool and hot tub but it was so gross. There was a party with a whole bunch of kids in the pool which one pooped in the hot tub. Trails of water in the hallways and elevator made it a slippery walk. Toilet in room did not work well. Parking was not good...tons of cars.

They charge 10$ per day to park your vehicle and the waffle machine was broke

Very friendly at check in. Beds in good condition. Pillows were a little too soft.

Ok

Did not like the poor Internet connection. Would've been an excellent stay otherwise. Everything else from check in to check out was very smooth.

Great location.

We only stayed one night it was o k

On our 1st night, we had a very fun mixup & got to play changing rooms with another patron...no harm or foul it was all fun & made check in very interesting. Everyone on the staff was very gracious & accommadating. I look forward to our next stay there.

I enjoyed my stay we clean and friendly environment

Property is good for family

The property was very clean the breakfast was great the food wasnt hard it was cooked just as it should

Qiet and clean

Great staff

The staff was friendly and helpful, and the room was very pleasant.

The hallway was hot and stuffy which made it smell not so fresh. The carpet had a sticky stop on the floor. The night staff was wonderful. The bed was comfortable. The lady serving the breakfast was asked for more black teabags and she said there were no more. I looked on the cabinet and there was black tea. She appeared just to not be bothered. I am big on customer service.

Super easy and fast check in and out

The hotel was a bit dated and could have been a little cleaner. The real problem was that it felt unsafe. Multiple cars had their windows smashed in the parking lot. The staff was very friendly and helpful but housekeeping did forget to clean the room one day.

5/10 , tv’s didn’t work , one elevator was broke so it made guests crowded , pool room was hot and unsanitary but overall the room was nice.

Very great front desk agent Axel

Staff was rude

Have stayed many times this time was very disappointing the hotel looks run down there was a large bug on one of the beds and the bedspread had a brown stain on it also no soap in the shower soap dispenser Pool water looked strange didn’t want to swim in it won’t be staying there again

The hotel staff called me while I was at the African American Museum to tell me I was supposed to be out on June 30th and it was July 1st he argued me down before checking with the manager. She eventually told him someone else put the reservation in wrong he did not apologize or anything very rude and unprofessional way to treat your customers.

There was an issue with my television going in and out for two of the three days that I stayed. Upon checking out, I asked for the manager and was told that he wasn’t available. I left my phone number but so far hasn’t anyone contacted me

I mistakenly made a reservation one day later than I needed. Two seperate calls refused to let me change the date. One was rude and the other said I should call Expedia. Expedia would not let me talk to a real person and eventually I gave up and stayed somewhere else.